Household Guidelines Area L AHEC wants to welcome you to our student housing! Here is a list of some important things to keep in mind while staying in our apartments: • Please inspect the apartment and report any damage you find to AHEC staff, via the Housing Checklist that will be sent via DocuSign. If the apartment was left in an unsatisfactory condition when you arrive, please take pictures, and send them to 252-563-2899, explain what the pictures are of and which apartment you are in. Also send images of anything that may be damaged in the apartment (ex. broken lamp, stains on floor, broken furniture, etc.). • Weapons or guns are prohibited on the premises of AHEC housing. • Candles, incense, or other open flame sources are not allowed inside apartments. • No guests (overnight or daytime) or pets are allowed in AHEC housing at any time. (Service or comfort animals require prior approval.) • Students will not duplicate or share housing keys or combination lock codes with non-assigned students at any time. Students will not change any door locks. Students will not damage, remove or tamper with any furnishings or safety equipment (including smoke detectors/sprinklers) or hang anything on walls. • AHEC housing is a smoke & drug-free environment: no smoking or illegal drug use is allowed. Engaging in alcohol abuse will result in your immediate removal. The legal drinking age in NC is 21. • Students will keep utility costs to a minimum by conserving water, electricity, heat & A/C as much as possible. • Students will be considerate of neighbors and other students by keeping noise to a minimum.

• Students will maintain neat quarters during their stay and will be liable for any cleaning/repairs which is necessitated. • Students will replace any items they break and will notify the local AHEC staff as soon as possible if anything malfunctions (appliances, heating-air, plumbing, etc.) and will bear responsibility for all liability, damages and cost due to negligence or wrongdoing. • Students must follow any stated guidelines regarding the storage of bicycles. • AHEC reserves the right to enter the housing without notice for purposes of inspection, repairs, inventory, or cleaning. When possible, AHEC will notify students in advance when repair/maintenance personnel are scheduled. Students must allow cleaning services/personnel to enter housing. • Students will comply with internet policies as provided by local AHECs. • In case of severe weather, the local AHEC will notify you and your school of required housing closures and related safety procedures. • Before vacating premises, students are responsible for basic cleaning of personal and shared space so that it is clean for the next student's arrival (cleaning bathrooms, removing food from refrigerator and cabinets, take out trash, etc.). Failure to comply will result in a cleaning fee. • Upon checking out, students will return their keys (if any) to the lockbox located on the front door. • After checking out, students will receive a survey sent as an SMS text message to their mobile phone on file. By agreeing to these terms of service you give AHEC permission to send you this SMS text message survey. If there is an issue that is maintenance related (ex. heating and air, leaking faucet, etc.) or you run out of cleaning supplies please email studenthousing@arealahec.org or call 252-972-6958 or 252-563-2899 immediately so that we can get a maintenance order put in for the apartment.