LET’S CATCH UP THROUGH OURLET’S CATCH UP THROUGH OUR SEPTEMBER NEWSLETTER 2 - FROM OUR CEO3 - THIS MONTH’S HAPPENINGS5 - STAFF RECOGNITIONW H A T T O E X P E C T . . .12 - PROFESSIONAL DEVELOPMENT14 - EMPLOYEE CORNER

Piedmont is proud to take the No Shame Pledge, joining a nationwide movement to end the stigma surrounding substance use disorders and mental health challenges. Created by SAFE Project, a national nonprofit dedicated to addressing the addiction and overdose epidemic, the No Shame Pledge represents a commitment to creating environments where individuals feel supported in seeking help, treatment, and recovery without fear of judgment. By signing the No Shame Pledge, Piedmont commits to: Recognizing addiction as a disease and working to eliminate stigma. Promoting greater understanding of substance use disorders and mental health challenges. Creating a shame-free environment that encourages individuals to seek help and treatment. Supporting individuals throughout their recovery journey. Take the Pledge With Us! Throughout the month, No Shame Pledge cards will be placed in staff mailboxes, giving everyone an opportunity to join Piedmont in taking the pledge. Staff who would like to participate can sign their pledge card and return it to Human Resources. Together, we can continue building a culture of compassion, understanding, and support for individuals experiencing mental health and substance use challenges. Piedmont Takes the No Shame Pledge Greg PrestonGreg PrestonFROM OUR CEO FROM OUR CEO P C S S E P N E W S L E T T E R P G . 2 See an example of the pledge cards here:

THIS MONTH’S HAPPENINGS THIS MONTH’S HAPPENINGS New Hire Orientation9:00am-11:30am This is a virtual session required for all new hired full-time employees. This session covers key personnel policies, benefits, Relias and Powertime. New hires will receive a link from Susie Sizemore. If you don’t receive it, email ssizemore@piedmontcsb.org. P C S S E P N E W S L E T T E R P G . 3 Recovery Month Event Join us for our 6th Annual Recovery Month Event: Stronger Together! at Franklin County Parks & Rec, 2150 Sontag Rd. in Rocky Mount! Enjoy a day of family fun, free lunch, music from a DJ, raffles, games, community resources, and more. Come connect with your community, enjoy great activities, and celebrate what makes us stronger together!10:00am – 2:00pm

THIS MONTH’S HAPPENINGS THIS MONTH’S HAPPENINGS P C S S E P N E W S L E T T E R P G . 4

STAFF RECOGNITIONSTAFF RECOGNITION Congratulations on 25 years of Service!www.reallygreatsite.com | 123 Anywhere St., Any City | hello@reallygreatsite.com HAPPY BIRTHDAY TO YOU! Annie Webster received her plaque of celebration for 25 years of service to our agency. Thank you for your dedicated time and service.9/1 Rhonda Marshall 9/1 Kendra Royal 9/2 JaRiah Morris 9/3 Austin Santamaria 9/4 Adreanna Jimenez 9/8 Tiffany Windbush 9/9 Pamela Williamson 9/11 Tomekia Broadnax 9/11 Kat Heredia 9/11 Kim Redd 9/12 Morgan Arseneault 9/12 Sharon Cox 9/12 Marquita Gravely 9/16 Chelsey Davis 9/16 Katie Hudson 9/17 Amanda Defilippis 9/18 Debra Knight 9/19 Patti Blankenship 9/19 Melissa Gregory 9/20 Teresa Hooper 9/20 Teressa Reynolds 9/20 Dawn Via 9/20 Tamara Younger 9/21 Camilia Witcher 9/22 Donna Gravely 9/22 Sharon Hooker 9/23 Marissa Estes 9/23 Cynthia Scales 9/24 Tevonna Penn 9/25 Megan Moore 9/26 Sharon Leftwich 9/26 Taylor Nunnally 9/27 Martha Mullins 9/27 Gail Porter 9/28 Kari Youngblood 9/30 Nikki Jefferies 9/30 Anna-Kaye Scott P C S S E P N E W S L E T T E R P G . 5 K a i t l y n H u r s t a n d R h o n d a F u l p ( F a m i l y S u p p o r t S p e c i a l i s t s f o r t h e H e a l t h y F a m i l i e s p r o g r a m ) c o m p l e t e d a 5 2 + h o u r C o r e L a c t a t i o n C o n s u l t a n t C o u r s e , p a s s e d t h e c e r t i f i c a t i o n e x a m , a n d h a v e b e e n a w a r d e d w i t h C e r t i f i e d B r e a s t f e e d i n g S p e c i a l i s t c r e d e n t i a l s . T h e y w i l l b o t h b e a b l e t o p r o v i d e b a s i c b r e a s t f e e d i n g e d u c a t i o n , c o u n s e l i n g , a n d r o u t i n e l a c t a t i o n s u p p o r t t o f a m i l i e s . B r i t t a n y T u r n e r - H a l l ( I D / D D S u p p o r t C o o r d i n a t o r ) w i l l b e m o v i n g i n t o t h e R e s i d e n t i a l M a n a g e r p o s i t i o n a t H e r r i c k H o u s e e f f e c t i v e 0 9 / 0 7 / 2 6 . T a r a N e w b y r e c e i v e d t h e N a t i o n a l A c a d e m y o f H u m a n R e s o u r c e s M a s t e r ’ s S t u d e n t S c h o l a r s h i p a s a r e p r e s e n t a t i v e o f N o r t h C a r o l i n a A & T S t a t e U n i v e r s i t y . C a m e r o n S h o e m a k e r i s n o w a r e g i s t e r e d p e e r r e c o v e r y s u p p o r t s p e c i a l i s t .

Bullseye Awards Megan Moore Donna George Tanya Martin Aisha Newbill Melissa Carter Laura Sink Debra Knight Amanda Wagoner Angela Soyars Christy Morrison Nay Ingram-Barbieri Brandie Reed Kimberly Boone Tabatha Miller Teresa Jetmar Tina Carter Rachel Forest Jamie Elgin Kamryn Shelton Twyla Dillard Terrica Hairston Donna Gravely Kyle Johnson Kristi Monroe Will Golding Kelly Raines Banesa Martinez Lynette Eubank Shawn Boggiano Morgan Flinton Angela Penn Laura Thomas Mikayla Thomas Brent Tucker Dawn Via Reggie Womack JULY CLINICAL AWARDS JULY CLINICAL AWARDS P C S S E P N E W S L E T T E R P G . 6 Target Awards Melissa Carter Donna George Debra Knight Laura Sink Amanda Wagoner Angela Soyars Nay Ingram-Barbieri Tiffany Neamo OVERDOSE AWARENESS DAYOVERDOSE AWARENESS DAY In recognition of International Overdose Awareness Day, Piedmont staff wore purple to honor the lives lost to or impacted by overdose and raise awareness about the importance of recovery.

ABOVE AND BEYOND AWARDSABOVE AND BEYOND AWARDSCHRIS GIBBSContinued on the next page... HALEY BURNETTE DONNA GEORGE P C S S E P N E W S L E T T E R P G . 7 Haley is always willing to do anything that is asked of her without hesitation. She continues to enter residential ISPs into WAMS monthly to assist that program. She also picks up FC timesheets every pay period to ensure they get to Martinsville on time. Donna recently assisted a client who had received requirements and instructions from her home-owners insurance to clear vines, trees, and bushes from the foundation of her home. Otherwise, the client's home-owners policy would be terminated due to her insurance's concerns of structural damage to the property. With a short timeline given, and with the client's physical disability and limitations, as well as her inability to pay for help, Donna took it upon herself to assist and to complete the demands of her client's insurance company. Donna, setting aside a full Friday, and other afternoons as well, worked outdoors, and at times in the rain, with her heavy-duty lopping shears and tools, and cleared all 4-sides of this individual's home foundation. As part of his efforts to help meet the needs of our clients, Chris has taken the initiative to regularly meet with the Housing Department at our local Walmart to pick up food donations. While this responsibility falls outside of his typical duties as a Custodian, Chris willingly takes it on because he understands the positive impact these donations can have on the people we serve. Chris’s actions make a meaningful difference. His extra effort not only helps provide food to our clients but also strengthens the Housing Department’s ability to serve more people effectively. Providers do not typically take on the extra responsibility of coordinating coverage and making sure everything is taken care of well in advance, but Donna made the effort to ensure her clients would continue to receive the support they needed while she was away. She communicated her schedule ahead of time, arranged coverage and made sure there would be as little disruption as possible. Her thoughtfulness, dependability, and commitment to her clients and coworkers truly stand out. She demonstrates that going above and beyond is not just about completing your job, but about taking the extra steps to make things easier for everyone around you. DONNA GRAVELY

ABOVE AND BEYOND AWARDSABOVE AND BEYOND AWARDSContinued on the next page... KAT HEREDIA MARSHAE DANAE KIDD P C S S E P N E W S L E T T E R P G . 8 Following a recent period of unexpected leadership turnover and subsequent guest transitions within our residential housing department, Kat demonstrated exceptional commitment by consistently working extended hours over multiple days. During this challenging transition, Kat provided outstanding leadership, direction, and support to both staff members and peers. Her visible presence, proactive encouragement, and ability to lead by example were vital in maintaining stability. Kat is a cornerstone of our recovery programs and a tremendous asset to Piedmont Community Services. On August 11, a 38-year-old individual with a history of asthma arrived for their scheduled injection. Lisa Willie, a PCS staff nurse, brought the client back, the client began experiencing a serious medical emergency. Their oxygen saturation dropped to 52%, and they became cyanotic. Lisa immediately recognized the seriousness of the situation and called for assistance. Danae responded without hesitation, and together they acted quickly to assist the client. 911 was called immediately, and the client was instructed to use their rescue inhaler; however, their condition did not improve. When EMS arrived, oxygen was administered, and the client was quickly transported to the emergency department for further evaluation and treatment. This situation could have had a very different outcome if Lisa and Danae had not recognized the emergency and responded as quickly as they did. Sara agreed to be part of the Local Implement Team (LIT) working with other invested individuals across multiple agencies to come up with a comprehensive plan to try to help students before residential or removal from home. They have met for a full year to work on a plan and will continue to work towards improving the lives of the children in our community. SARA HANKINS

ABOVE AND BEYOND AWARDSABOVE AND BEYOND AWARDS SARAH WALKER P C S S E P N E W S L E T T E R P G . 9 Sarah assisted the Recovery Housing team by joining several supervisors in walking through each room of the Women's house, assisting with disposing of items, identifying safety concerns and providing encouragement to the ladies living there. Sarah stayed late on that day and has since returned back to support the ladies until we are fully staffed.Continued on the next page... JOSH MARTIN MARCKISHA MARTIN With Marckisha being a Jail Diversion Lead Counselor, she was willing to help us out with finishing our last 2 Anger Management Group Sessions due to not having any other staff who were able to cover at the last minute. Josh joined the Recovery supervision team in supporting the Women's recovery houses after his regular shift. He provided support to staff and helped maintain safety during the evening. He stayed late, maintained a positive attitude during the entire process and offered education around testing of substances and disposal. Tiffany agreed to be part of the Local Implement Team (LIT) working with other invested individuals across multiple agencies to come up with a comprehensive plan to try to help students before residential or removal from home. They have met for a full year to work on a plan and will continue to work towards improving the lives of the children in our community.TIFFANY NEAMO BRITTANY PLUMLEY Brittany stepped in to help with the Women's Recovery Houses in Martinsville. Brittany stayed after hours to assist the houses and other staff. Brittany also took her time to clean and make each room at Serenity Cottage look great for new peers to move in.

ABOVE AND BEYOND AWARDSABOVE AND BEYOND AWARDS P C S S E P N E W S L E T T E R P G . 1 0If you have anyone you’d like to nominate, check out the nomination form on the Intranet or click here. LISA WILLIE On August 11, a 38-year-old individual with a history of asthma arrived for their scheduled injection. Lisa Willie, a PCS staff nurse, brought the client back, the client began experiencing a serious medical emergency. Their oxygen saturation dropped to 52%, and they became cyanotic. Lisa immediately recognized the seriousness of the situation and called for assistance. Danae responded without hesitation, and together they acted quickly to assist the client. 911 was called immediately, and the client was instructed to use their rescue inhaler; however, their condition did not improve. When EMS arrived, oxygen was administered, and the client was quickly transported to the emergency department for further evaluation and treatment. This situation could have had a very different outcome if Lisa and Danae had not recognized the emergency and responded as quickly as they did.

P C S S E P N E W S L E T T E R P G . 1 1 THANK YOU FOR YOUR SERVICE! THANK YOU FOR YOUR SERVICE!37 YEARS36 YEARS29 YEARS23 YEARS20 YEARS16 YEARS12 YEARS10 YEARS9 YEARS7 YEARS6 YEARS 5 YEARS 4 YEARS 3 YEARS 2 YEARS 1 YEARTeresa HooperBonnie FaveroMelissa GregoryErin JenkinsDaniel Spencer IIIAngela SoyarsTammy Welch Amanda Hendricks Tracy CampbellTerri Mills William SkeltonAngela JonesIaisha Penn Neil Moser Steven Rosko Romy Steinauer Brandie Reed Jammie Redd Carrie Thomas Larry Biggs Amanda Defilippis James Underwood Lisa Willie Tara Newby Teresa Rizzo JaRiah Morris Megan Eanes Shelby Bryant Audrey Poindexter Bryan Carter Jackson Nicholson Shaquel Preston For newsletter purposes only, we use the employee’s original hire date and totals may not reflect any breaks in service.

PROFESSIONAL DEVELOPMENT PROFESSIONAL DEVELOPMENT P C S S E P N E W S L E T T E R P G . 1 2 T.I.C. Talk of the MonthRelias Training of the Month Every interaction is an opportunity to build trust. Trust is built in the small moments — how we speak to one another, how we respect boundaries, how we protect someone’s privacy, and whether we do what we say we’re going to do. When we are consistent, respectful, and dependable, we help create an environment where people feel safe, valued, and supported.Model of Care Training Trust Starts With How We Treat Each Other(for Direct Service Providers Only)

P C S S E P N E W S L E T T E R P G . 1 3 UPDATED RESOURCE PACKET An updated Community Resource Packet is now available for staff to use when connecting individuals with local resources and services. The packet is reviewed and updated regularly by SDA staff to reflect new community resources and updates. Scan the QR code to access the most updated version of the resource packet or click here.

EMPLOYEE CORNEREMPLOYEE CORNER P C S S E P N E W S L E T T E R P G . 1 4 It is against agency policy to use PCS email for solicitations and fundraising activities. This space is dedicated to employee family announcements and non- profit fundraiser information. All submissions to this page of the newsletter should be submitted to jmorris@piedmontcsb.org to be approved by our Chief Human Resources Officer. Congratulations to Fisher Athey and Fiance, Katie Stoné! Congratulations to Fisher Athey, son of Prevention Specialist and CPR Instructor, Sandy Athey on his recent graduation from Emory & Henry University’s Doctor of Physical Therapy program! Many of our staff may already know Fisher—whether from purchasing fresh produce from him over the years or even having him help teach a CPR class! He currently resides in Bristol, Virginia, but plans to return to our area in 2027. Hopefully you won’t find yourself needing physical therapy, but if you do, remember there may be a familiar face ready to help! The celebration was twice as special, as his fiancée, Katie Stone, graduated the same day with her Doctorate of Occupational Therapy. She may also be a familiar face to some of our staff, having previously completed a project with Amy Greer’s team.

If you have information to share for October’s newsletter, please submit to JaRiah Morris (jmorris@piedmontcsb.org) by September 25th F O L L O W U S O N S O C I A L M E D I A piedmontcsb.org @piedmontcsb Piedmont Community Services Thank you for all you do! Our community is better because of you!