SANY UAE Employee Guidebook

Quality Changes the World EMPLOYEE GUIDEBOOK S A N Y U A E B U S I N E S S U N I T SANY SANY Operational Excellence • Innovation • Integrity • Customer Focus © SANY Group UAE. All Rights Reserved. Internal Distribution Only.

SANY UAE | Employee Onboarding Guidebook Page 2 of 5 02 Employment Relationship & Onboarding Workflow Every employee must have a formal employment contract defining terms and conditions. In territories where SANY lacks a registered legal entity, a third-party agency manages contracts, salary transfers, and employment letters. • Employment Categories: Full-time (≥ 40 hrs/week), Part-time (< 40 hrs/week), and Temporary. Part-time and temporary staff are generally ineligible for company benefits unless mandated by law. • Probation Period: 6 months in the UAE; 3 months in other regional countries. Check contracts for termination/notice specifics. • Equal Opportunity: SANY strictly prohibits discrimination on protected grounds under applicable law. Standard 10-Step Onboarding Roadmap: 1. Offer Acceptance: Formal signing and confirmation of the offer letter. 2. Document Collection: Verification of passport, attestations, and personal records. 3. Employment Documentation: Contract signing, Non-Disclosure Agreement (NDA), and policy compliance. 4. Visa & Work Permit: UAE work entry permit processing, medical fitness check, and Emirates ID setup. 5. Employee Profile: HRIS profile creation and assignment of employee ID. 6. IT Preparation: Provisioning of SANY domain account, M365, Feishu, and hardware. 7. Workplace Preparation: Workstation setup, biometric enrollment, and building access badges. 8. Department Preparation: Role-specific briefing, mentor/buddy allocation, and task planning. 9. Training Schedule: Month 1 mandatory orientation and departmental training modules. 10. Welcome Communication: Team introduction broadcast and Day 1 orientation kickoff. COMPREHENSIVE 10-STEP ONBOARDING & INTEGRATION WORKFLOW 1. Offer Acceptance → Signed Offer Letter 2. Doc Collection ID, Attested Degrees 3. Employment Doc → Labor Contract & NDA 4. Visa & Permit → Work Entry & Medical 5. Employee Profile → HRIS & Domain Account 10. Welcome Comms Announcement & ← Orientation Day 1 9. Training Schedule ← Month 1 Modules 8. Dept Prep Team Plan & Mentor 7. Workplace Prep ← ← Desk & Access Pass 6. IT Preparation M365, Laptop & Feishu 01 Welcome to SANY UAE Welcome to the SANY UAE Business Unit. SANY describes its core mission as “Quality Changes the World” and emphasizes excellence, efficiency, customer focus, innovation, integrity, and gratitude. Employees are expected to actively contribute to SANY’s strategic goals and uphold its core values, whether employed directly by SANY or through an outsourcing/employment agency. This guidebook supports orientation and provides a general understanding of company practices. Check the latest version and consult HR or your supervisor when in doubt. SANY CORE PILLARS & VALUES QUALITY Changes World & Efficiency First Priority INNOVATION Pioneering Tech INTEGRITY Uncompromised GRATITUDE Team & Mutual

SANY UAE | Employee Onboarding Guidebook Page 3 of 5 03 Working Hours & Attendance Tracking Employees must accurately record attendance using designated systems based on their role and department: ATTENDANCE PUNCH METHOD MATRIX Office-Based Staff 04 Overtime Approval & Calculation Workflow Overtime may be required due to business demands and must always receive prior approval from your immediate supervisor or designated manager. Weekday Overtime Pay +25% computed based on Basic Salary. Weekend & Public Holiday Pay +50% computed based on Basic Salary. STEP-BY-STEP OVERTIME REQUEST & SUBMISSION FLOW Others: Approved OT Form → 05 Annual Leave & Public Holidays Annual leave entitlements vary across regional operating locations in accordance with local labor laws: UAE, Kuwait & Oman 30 calendar days Jordan & Pakistan 14 days Iraq 20 days * Public holidays are granted per official local government announcements. Syria 1–5 yrs: 14 working days | 5–10 yrs: 21 working days | 10+ yrs or >50 yrs old: 30 working days Yemen 30 working days Qatar 21 working days Country / Region Annual Leave Entitlement per Full Year of Service Countries / Territories Working Schedule & Days Lunch Break UAE & Pakistan Monday – Friday, 9:00 a.m. – 5:00 p.m. 12:00 p.m. – 1:00 p.m. Jordan, Oman, Kuwait, Iraq, Qatar, Yemen, Syria Sunday – Thursday, 9:00 a.m. – 5:00 p.m. 12:00 p.m. – 1:00 p.m.

SANY UAE | Employee Onboarding Guidebook Page 4 of 5 07 Performance Evaluation & Growth SANY emphasizes continuous improvement through a 3-tier performance review system: ANNUAL PERFORMANCE REVIEW CADENCE & GRADING Monthly Evaluation Direct Manager feedback Semi-Annual (End of June) Manager + HR + HQ Review Year-End (End of December) Final Assessment & Salary Review Performance Rating Scale: 10 Resignation, Termination & Exit Offboarding EMPLOYEE RESIGNATION & EXIT OFFBOARDING WORKFLOW Min 1 Month Notice 08 Dress Code & Professional Conduct Employees represent SANY’s brand image inside and outside the office. Professionalism and neat grooming are required at all times. ✓ Standard Guidelines • Client Meetings / Formal: Formal Business Attire. • Office Standard: Business Professional. • Role Specific: Business Casual (if designated). • Maintain high personal hygiene & modest fit. ✗ Strictly Prohibited • Ripped jeans, flip-flops, slide sandals. • Graphic T-shirts, tank tops, athletic wear. • Offensive logos, inappropriate fits or prints. • Negative social media activity impacting SANY. 06 How to Request Leave (Step-by-Step Flow) COMPLETE END-TO-END LEAVE APPLICATION & FLIGHT BOOKING WORKFLOW Step 1: Manager Discussion Align dates & handover plans Complete all required details Step 3: Manager Approval Signature or Email confirmation Leave balance updated Await official status update Step 4: HR Final Approval Flight booking confirmation 09 Confidentiality & Intellectual Property Protecting company assets and trade secrets is mandatory for all team members during and after employment. Confidential Data: Financial figures, business strategies, client lists, and proprietary tech. IP Protection: SANY trademarks, patents, copyrights, and trade secrets must not be copied or distributed. Data Privacy: Customer PII must only be accessed for legitimate business needs. Non-Disclosure Agreements (NDA) may be enforced. Violations result in disciplinary action up to legal prosecution.

SANY UAE | Employee Onboarding Guidebook Page 5 of 5 12 IT Security & Cyber Safety Checklist Protecting company systems against cyber threats is a critical duty for every employee: PHISHING DEFENSE FRAMEWORK: THE SLAM CHECK Verify external email Hover before clicking Scan unexpected files M - Message Check urgent requests Passwords: Minimum 8 characters combining letters, numbers & symbols. Never share credentials. Device Security: Keep OS updated, enable screen locks and Multi-Factor Authentication (MFA). Software & Laptops: Laptops requested via OA process by local HR. Downloads permitted only via cloud desktops. 13 Key Enterprise Systems & IT Support SANY Domain Account Single credential for Group Portal, iSany, CRM, iOA, and Feishu. Issued during onboarding. Feishu Platform Enterprise messaging, calendars, video meetings, shared docs, and internal collaboration. IT Helpdesk Support Contact Global IT ServiceDesk in Feishu or Global ITSM portal (24/7 English & Chinese). Workbench Hub for company news, official announcements, to-do tasks, and core applications. Microsoft 365 (M365) Uses Domain account & password. Complete mandatory setup and MFA enrollment immediately. System / Platform Primary Function & Access Notes 14 Employee Onboarding Quick Checklist ▪ Read & understand contract & local labor terms ▪ Complete new-joiner orientation & training ▪ Secure Domain, M365 & Feishu credentials ▪ Follow assigned schedule & pre-approve OT ▪ Submit leave requests early via email process ▪ Provide medical docs for special leave types ▪ Adhere to professional dress code & conduct ▪ Protect confidential data, IP & customer PII ▪ Use official HR channels for feedback/concerns ▪ Complete full handover & return assets at exit WELCOME TO SANY UAE! 11 Complaints, Grievances & Feedback EMPLOYEE GRIEVANCE ESCALATION & RESOLUTION PROCESS → → → * Retaliation against any employee raising genuine concerns in good faith is strictly prohibited.