MODEL CB-1992Lift Others Move people toward success by creating opportunities. Clear Obstacles Identify problems and remove barriers before they slow the team down. Keep Work Moving Improve processes and maintain momentum. Support the Crew Step in wherever help is needed and strengthen the team. Load with Understanding Listen first, so every decision is built on understanding, not assumptions. Develop People Improve Processes Build Stronger Teams. PurposeadaptiveLeadershipLoader Primary Functions
MODEL CB-1992Note: These privileges are advantages I had access to because of circumstances in my life and choices I made. They did not eliminate hard work, but they helped open doors that might not have been available to everyone. Factory Installed Features (My Privileges) IMPORTANT: These advantages make success more likely, but they do not guarantee it. Hard work, discipline, and the support of others were still essential. My goal is to use the opportunities I’ve had to help create opportunities for others. Coalena copyright Coalena Bleazard 1992 Technical DataService Manual Page 1
Designation Unit Value Military Education Benefits Served in the U.S. Army and earned the G.I. Bill. This benefit helped me afford higher education and expand my opportunites. VA Home Loan Prior military service provided access to a VA loan, making homeownership possible sooner and more affordable. Stable Employment I have been able to maintain steady employment and build a career in operations. Good Mentors I have been fortunate to have leaders and mentors in the Army and at United Rentals who invested in me and helped me grow. Safe Community I live in a safe community where I can focus on building my future and supporting my family. Reliable Transportation Access to reliable transportation has allowed me to pursue education, work, and career opportunities without major barriers. Healthy Enough to Work I have been healthy enough to serve, work hard, and show up for my team every day. Coalena copyright Coalena Bleazard 1992 Technical DataService Manual - - - - - - - Factory Installed Features (My Privileges) Page 2
Coalena copyright Coalena Bleazard 1992 OPERATING CONDITIONS (My Challenges) Figure 1 Figure 2 Figure 3 Figure 4 GREW UP WITHOUT A FATHER SINGLE MOTHER FINANCIAL INSTABILITY MOTHER’S ALCOHOLISM I was raised by a single mom. I didn’t have a dad in my life, which meant I had to grow up faster and rely on myself. My mom did the best she could while working hard to provide for us. I saw her strength, but also the struggles she faced. Money was often tight. I learned early the value of hard work, budgeting, and making things stretch. My mom struggled with alcohol. It created instability and challenges at home that I had to navigate. Page 4 Technical DataService Manual
Coalena copyright Coalena Bleazard 1992 OPERATING CONDITIONS (My Challenges)st GEN1 Figure 5 Figure 6 Figure 7 Figure 8 WOMAN IN HEAVY EQUIPMENT WORKING WHILE EARNING DEGREES FIRST-GENERATION GRAD STUDENT FAMILY DEPENDING ON ME Entering a male-dominated field meant I had to prove myself often and overcome bias and low expectations. I balance work, school, and life responsibilities. There are many late nights and long weeks. I'm the first in my family to pursue a graduate degree. I’ve had to figure it out with limited guidance. Many in my family look to me for guidance and financial support. It’s a responsibility I carry every day. Page 5 Technical DataService Manual
Coalena copyright Coalena Bleazard 1992 UPDATE 1 UPDATE 2 UPDATE 3 SYSTEM UPDATES (Lessons Learned) Page 6 Technical DataService Manual MISSION FIRST. PEOPLE ALWAYS. JUST BECAUSE I FEEL SAFE DOESN’T MEAN EVERYONE ELSE DOES. LISTENING SOLVES MORE PROBLEMS THAN ASSUMPTIONS. The mission gives us purpose and direction. People make the mission possible. I take care of my team so we can accomplish anything together. Everyone’s background and experiences are different. Safety, comfort, and support aren’t equal for everyone. Empathy helps me see what others may be carrying. I listen to understand, not to respond. Good questions bring better answers. Real conversations build trust, clear up issues, and drive solutions. OPERATOR REMINDER: Strong leadership isn’t about having all the answers. It’s about continuous learning, staying curious, and leading with purpose.
Coalena copyright Coalena Bleazard 1992 Maintenance Item Daily Check In Progress Always On RECOGNIZE DIFFERENT EXPERINCES. PREVENTIVE MAINTENANCE (Daily Maintenance) Page 7 Technical DataService Manual Operator: Date: Machine: Time: Location: Next Review: LISTEN BEFORE ASSUMING. Take time to truly hear others. Understanding comes first. EXPLAIN BEFORE JUDGING. Share context and ask for clarity. Assume good intent. ASK QUESTIONS Stay curious and open-minded. Good questions uncover solutions. GIVE EVERYONE OPPORTUNITIES. Help others grow and contribute. Unlock potential in every person. Everyone’s journey is different. Respect builds strong teams. CONTINUE LEARNING. Stay humble. Stay teachable. Growth never stops. NOTE: RESULT: Preventative maintenance isn’t a one-time task- it’s a daily commitment. These habits keep me and my team operating at our best. Strong people. Stong communication. Strong results. Better conversations Stronger relationships More trust Better decisions Better outcomes for everyone
Coalena copyright Coalena Bleazard 1992 OPERATING PHILOSOPHY (FINAL PAGE) Technical DataService Manual That means listening first, staying curious, and using the opportunities I’ve had to help others grow. I have worked hard for everything I have, but I also recognize that some opportunities made my path easier than it might have been for someone else. Likewise, I have faced challenges that others have not. Understanding both helps me become a more thoughtful leader. I cannot control another person’s journey, but I can control how I treat them. MY COMMITMENT I LISTEN FIRST I STAY CURIOUS I ACT WITH RESPECT I LIFT OTHERS I KEEP IMPROVING I LEAD BY EXAMPLE to understand, not to respond. about people, perspectives, and possibilities. becauase everyone deserves it. by creating opportunities and clearing obstacles. myself, my team, and our processes. so others feel safe, supported, and empowered to lead too. FINAL CHECK Keep the bucket full. Keep the people first. Keep moving forward- together. I don’t aim to be the biggest machine on the jobsite. I aim to be the one that makes everyone and everything better. STRONG PEOPLE. STRONG TEAMS.STRONG PEOPLE. STRONG TEAMS. STRONG RESULTSSTRONG RESULTS STRONG PEOPLE. STRONG TEAMS. STRONG RESULTS TOGETHER, WE BUILD MORETOGETHER, WE BUILD MORE THAN PROJECTS- WE BUILD PEOPLE.THAN PROJECTS- WE BUILD PEOPLE. TOGETHER, WE BUILD MORE THAN PROJECTS- WE BUILD PEOPLE. Page 8 This is how I operate. Every day. Every interation. Every decision. EVERY DAY IS AN OPPORTUNITY TO LEAD BETTER. Operate with awareness. Lead with purpose. Leave the path better than you found it.