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PORTFOLIOPORTFOLIOWhere Excellence Meets Etiquette.Where Excellence Meets Etiquette. Presented by: Elizabeth ThuoPresented by: Elizabeth Thuo Studio ShodweStudio Shodwe0101PROTOCOL | USHERING | SECURITY | HOSPITALITY | TRAININGPROTOCOL | USHERING | SECURITY | HOSPITALITY | TRAINING
ABOUT US 0202 UshPro Excellence Solutions is a professional events and training company committed to raising the standards of protocol, ushering, security, hospitality and guest experience. We provide professionally trained personnel and practical training solutions designed to bring dignity, order, professionalism and excellence to every engagement. Our approach combines professional standards, cultural awareness, discipline and attention to detail. Where Excellence Meets Etiquette.Where Excellence Meets Etiquette.
ELIZABETH THUOFOUNDERElizabeth Thuo is a professional protocol officer, certified trainer and entrepreneur passionate about raising the standard of protocol and professional guest management in Kenya and beyond. Through UshPro Excellence Solutions, she has built a platform focused on both service delivery and capacity building, equipping individuals and organizations with practical skills in protocol, ushering, etiquette, hospitality and event professionalism. Her work has received public recognition, including coverage by Business Daily on the growth of protocol as a professional field in Kenya.AND CEO| EXECUTIVE CHIEF PROTOCOL0303
OUR VISIONOUR VISION To become a world-class leader in ushering, protocol and events solutions, empowering people and organizations across nations to embody dignity, order and excellence. Where Excellence Meets Etiquette.Where Excellence Meets Etiquette. 0404
MISSIONMISSION To deliver professional event solutions and quality training that transform how people, guests, leaders and organizations are received, served and represented. Where Excellence Meets Etiquette.Where Excellence Meets Etiquette. 0505
We pursue quality in every detail. We pursue quality in every detail.IntegrityIntegrityDisciplineDisciplineDignityDignityOUR CORE VALUESOUR CORE VALUESProfessionalismProfessionalismServiceServiceExcellenceExcellenceWe serve with honesty and accountability. We serve with honesty and accountability.We respect time, structure and responsibility. We respect time, structure and responsibility.We treat every guest with respect. We treat every guest with respect.We represent our clients with excellence. We represent our clients with excellence.We understand that true leadership begins with serving others. We understand that true leadership begins with serving others. 0606 Where Excellence Meets Etiquette.Where Excellence Meets Etiquette.
0707 WHY CHOOSE USWHY CHOOSE US Professionalism — We understand that our team represents your brand. Discipline — We arrive prepared, punctual and properly presented. Attention to Detail — We anticipate needs rather than simply react to situations. Confidentiality — We understand the discretion required when handling VIPs and sensitive engagements. Training — Our people are equipped before they are deployed. Excellence — We don't merely fill positions; we seek to improve the experience. Where Excellence Meets Etiquette.Where Excellence Meets Etiquette.
PROTOCOL SERVICES VIP & VVIP management Guest reception and escort Dignitary coordination Seating and movement management Backstage & stage protocol Personal protocol support Event protocol coordination SECURITY & GUEST MANAGEMENT Event security support VIP protection support Access control Crowd and movement management Security coordination HOSPITALITY SERVICES Guest experience management Hospitality teams Corporate hospitality support Special guest handling 0808 OUR SERVICESOUR SERVICES PROTOCOL SERVICES Professional event ushers Guest reception Registration & seating Directional assistance Guest flow management Event floor coordination TRAINING & CONSULTANCY Protocol training Ushering training Professional etiquette Grooming & presentation Hospitality training Event team development Corporate and institutional training Church/ministry protocol training Where Excellence Meets Etiquette.Where Excellence Meets Etiquette.
EVENTS WE SERVEEVENTS WE SERVE CORPORATE EVENTS CONFERENCES & SUMMITS AWARD CEREMONIES WEDDINGS CHURCH & MINISTRY EVENTS CONCERTS & GOSPEL EVENTS FUNERALS & MEMORIAL EVENTS PRODUCT LAUNCHES BOOK LAUNCHES INSTITUTIONAL EVENTS VIP & VVIP GATHERINGS PRIVATE EVENTS 0909 Where Excellence Meets Etiquette.Where Excellence Meets Etiquette.
0707 OUR EXPERIENCEOUR EXPERIENCE UshPro has supported and provided professional personnel for a range of corporate, ministry, social and private events, while also training individuals, teams and institutions. Public reporting has highlighted the company's growth in Kenya and its work in professional protocol and training. UshPro has supported and provided professional personnel for a range of corporate, ministry, social and private events, while also training individuals, teams and institutions. Public reporting has highlighted the company's growth in Kenya and its work in professional protocol and training. 1111 Where Excellence Meets Etiquette.Where Excellence Meets Etiquette. 1111
OUR DIGITAL FOOTPRINT OUR DIGITAL FOOTPRINT 1212 Business Daily-2025Business Daily-2025 Where Excellence Meets Etiquette.Where Excellence Meets Etiquette. Click here:Click here: AI searchAI searchClick here:Click here: LinkedInLinkedInClick here:Click here: Samtash.co.keSamtash.co.keClick here:Click here: 1212
0606 At UshPro, protocol is not simply ushering. Our protocol officers are specifically trained to handle VIPs, VVIPs, dignitaries and other designated guests with discretion, confidence and professionalism. Our ushers focus on the wider guest experience, including reception, guidance, seating and event flow. Different roles. One standard: Excellence. At UshPro, protocol is not simply ushering. Our protocol officers are specifically trained to handle VIPs, VVIPs, dignitaries and other designated guests with discretion, confidence and professionalism. Our ushers focus on the wider guest experience, including reception, guidance, seating and event flow. Different roles. One standard: Excellence. OUR APPROACHOUR APPROACH Where Excellence Meets Etiquette.Where Excellence Meets Etiquette. 1010
THANK YOUTHANK YOUBookings | Training | Consultations | Event SupportBookings | Training | Consultations | Event Support 1515 Let’s Execute Extraordinary EventsLet’s Execute Extraordinary Events +254 741 125 611 / +254 738 012 833+254 741 125 611 / +254 738 012 833 @UshPro_ExcellenceSolutions@UshPro_ExcellenceSolutions ushproexcellencesolutions@gmail.comushproexcellencesolutions@gmail.com @ushproexcellencesolutions@ushproexcellencesolutions @ushpro.excellence@ushpro.excellence Where Excellence Meets Etiquette.Where Excellence Meets Etiquette.