TLP Brochure (A4 (Landscape)) 2

Getting Scotland Into WorkProvision of Employability Services

The Lennox Partnership (TLP) was created in 1988, and re-named in July 2000, as a result of a merger between two Enterprise Trusts operating in West Dunbartonshire. Initially established to support the regeneration of the Clydebank area following the demise of the shipbuilding and heavy engineering sectors, and to continue the work of the Scottish Development Agency’s Task Force who were pulling out of the area. The organisation has evolved over the years, broadening its remit and widening its operational area to include the delivery of services in a number of the 32 Local Authority areas of Scotland.

Provision OverviewSupporting Parents in Renfrewshire into Employment.S.P.I.R.E Location The Russel Institute in Paisley This is a group of like minded parents struggling with daily/weekly barriers and challenges.Who’s It For?What Do Participant Get? 7-Week programme of activities. Attending 1 day a week. The programme covers a variety of subjects, assertiveness & decision making, household administration & planning, understanding cultural differences, being a great role model, fun ways of learning with our kids and pro’s and con’s of social media.What else is included?An accredited qualification on Pediatric First AidHow do I refer? Elaine Crawford - 07476 846079 elaine.crawford@thelennoxpartnership.orgProfessional Guest speakersDelivered by The Lennox Partnership in partnership with No One Left Behind and INVEST Renfrewshire Council. Funded by the Scottish Government Programme details

Location - Carus House - Clydebank Who’s It For? Parents or Carers living in West Dunbartonshire People thinking about getting back to work Those who are already working but need more hours Anyone unsure about their next career move What Do Participants Get? Programme details Family Support Initiative - West Dunbartonshire How do I refer? nolbwest@thelennoxpartnership.org What is the programme about?Delivered by The Lennox Partnership in partnership with No One Left Behind and West Dunbartonshire Council. Funded by the Scottish Government The programme covers a variety of subjects Assertiveness & decision making Household administration & planning Understanding cultural differences, Being a great role model Fun ways of learning with our kids Pro’s and con’s of social media. Accredited Qualification Guest Speakers 7-Week programme of activities. Attending 1 day a week. 0141 951 1131 The Family Support Initiative helps parents in West Dunbartonshire take the next step in their careers. With flexible, family-friendly support, we provide practical guidance, training opportunities, and links with employers —helping parents build skills, confidence, and brighter futures. "Supporting Parents, Building Futures"

Who’s It For? Living in West Dunbartonshire Unemployed Looking to move into work, training, or further education What Do Participants Get? Programme details Vocational Activity A personalised journey towards sustainable employment Support with job searching, CVs, and applications Access to upskilling, training, and qualifications Confidence building and motivation to take the next step Opportunities for education and employability skills development 2 Week Work Placement Tailored support, including in-work support once you find employment Location - Carus House - Clydebank How do I refer? 0141 951 1131 Karen.Crowford@thelennoxpartnership.org What is the programme about?Delivered by The Lennox Partnership with West Dunbartonshire Council. Funded by the Scottish Government.“The Right Support at the Right Time” This programme helps people in West Dunbartonshire move into sustainable employment by building skills, confidence, and opportunities. With one-to-one support, sector specific training, 2 accredited qualifications, 2 week work placements and links to employers, participants are guided to overcome barriers and achieve brighter futures.Unemployed and living in West Dunbartonshire? Feel Stuck Looking for Work?

Location - Carus House - Clydebank Who’s It For? Any West Dunbartonshire Resident 18+ who has been Justice Impacted. What Do Participants Get? Programme details Community Justice - West Dunbartonshire Tailored one-to-one employability advice Support with CVs, applications, and interview preparation Access to training opportunities and SQA-accredited courses Help with finding meaningful job opportunities Support into volunteering and work placements. Guidance in a safe, non-judgemental space In Work Support How do I refer? Victoria Blake - 07999 029424 west@thelennoxpartnership.org What is the programme about? Working in collaboration with WDC Community Justice Partnership, we are committed to supporting individuals with justice involvement to achieve positive destinations. Through tailored guidance, access to community resources, and pathways to education, training, and employment, we aim to reduce barriers, promote rehabilitation, and build more resilient futuresDelivered by The Lennox Partnership in partnership with No One Left Behind and West Dunbartonshire Council. Funded by the Scottish Government. “From Justice Involvement to Positive Outcomes”

Location - WorkEastRen office - Barrhead Who’s It For? Residents of East Renfrewshire Council who are 16+ Engaging with Criminal Justice system What Do Participants Get? Programme details Community Justice - East Renfrewshire Tailored action plan to help you move forward Learn new skills to improve your employment prospects. Support with CVs, applications, and interview preparation Access to training opportunities and SQA-accredited courses Help with finding meaningful job Support into volunteering and work placements. 52 weeks support whilst in work. How do I refer? Shelby Coyle 07747026960 shelby.coyle@eastrenfrewshire.gov.uk What is the programme about? Working in collaboration with ERC Community Justice Partnership, we are committed to supporting individuals with justice involvement to achieve positive destinations. This programme offers individualised support for those with convictions who need support in progressing to Education, Training and Employment.Delivered by The Lennox Partnership in partnership with No One Left Behind and WorkEastRen Funded by the Scottish Government. “From Justice Involvement to Positive Outcomes”

Location - WorkEastRen office - Barrhead Who’s It For? Residents of East Renfrewshire Council who are aged 16-24. What Do Participants Get? Programme details Youth Employability Programme-East Renfrewshire Tailored action plan to help you move forward Learn new skills to improve your employment prospects. Support with CVs, applications, and interview preparation Access to training opportunities and SQA-accredited courses Help with finding meaningful job opportunities Support into volunteering and work placements. 52 weeks support whilst in work. How do I refer? Mandy Logan 07747456031 mandy.logan@eastrenfrewshire.gov,uk What is the programme about? This programme is aimed at those who are due to leave school or college and not currently in employment or training and unsure of what to do next. We can help build confidence and motivation to give you the support and skills to move onto a positive destination. This includes Modern Apprenticeship support and effective job searching.Delivered by The Lennox Partnership in partnership with No One Left Behind and WorkEastRen Funded by the Scottish Government.

Location - WorkEastRen office - Barrhead Who’s It For? Residents of East Renfrewshire Council who are aged 16+. Neurodivergent Health condition or disability What Do Participants Get? Programme details Health Employability Programme-East Renfrewshire Tailored action plan to help you move forward Learn new skills to improve your employment prospects. Support with CVs, applications, and interview preparation Access to training opportunities and SQA-accredited courses Help with finding meaningful job opportunities Support into volunteering and work placements. 52 weeks support whilst in work. How do I refer? Abigail Zimani 07827845173 abigail.zimani@eastrenfrewshire.gov.uk What is the programme about? This programme provides specialised support for those with health issues or a disability that prevents them from moving into employment. We can help build confidence and offer a bespoke journey towards sustainable employment. We also support to find volunteering opportunities and work placements.Delivered by The Lennox Partnership in partnership with No One Left Behind and WorkEastRen Funded by the Scottish Government.

Location - WorkEastRen office - Barrhead Who’s It For? All Employers withing East Renfrewshire Council and surrounding areas. What Do Employers Get? Programme details Business Liaison Programme - East Renfrewshire Visits from our Business Liaison Officer to ensure recruitment needs are met Support in recruitment - interviews can be held from our office in Barrhead Will be kept up-to-date with any Employer incentives available throughout the year How do I refer? Anne Rhattigan 07393003820 anne.rhattigan@eastrenfrewshire.gov.uk What is the programme about? The aim of the Business Liaison officer is to support the engagement of the local business base and promotion of business support and employability services which will source opportunities for the clients within ERC to help them secure and sustain employment. Main focus is to develop and maintain good working relationships with the wider business community offering Employer Recruitment Incentives and flexible working opportunities where appropriate.Delivered by The Lennox Partnership in partnership with No One Left Behind and WorkEastRen Funded by the Scottish Government.

How do I refer? Niriana McGhee - 01294 608 952 option 1 Niriana.McGhee@thelennoxpartnership.org Jonathan Active - 0141 473 5446 Jonathan.Active@thelennoxpartnership.org RISE What Do Participants Get? Providing employment support for individuals with mental health conditions, long term health, and neurodivergence. Job Coaching – one-to-one career support CV & Applications – create standout applications Interview Prep – build confidence and succeed Work Tasters & Placements – explore roles and gain experience Job Matching – connect with the right opportunities Workplace Support – tailored adjustments to help you thrive SQA Learning – recognised qualifications Soft Skills – develop communication, teamwork & problem-solving Programme details What is the programme about? RISE helps you take the next step into work with personalised support every step of the way. From one-to-one coaching, CV and interview preparation, to work tasters, placements, and workplace adjustments, we help you build the skills and confidence to succeed. With RISE, your career goals are within reach. covering Glasgow & North Ayrshire Routeway into Supported Employment Who’s It For? People with a disability, Neurodivergent A enduring health condition Residents of Glasgow or North Ayrshire Unemployed Ages 16+ Glasgow 2 Floor, 229 – 232 Baltic Chambers,nd 50 Wellington Street, Glasgow, G2 6HJ North Ayrshire The Michael Lynch Centre for Enterprise, 71 Princess Street, Ardrossan, KA22 8DG Locations: Programme details Delivered by The Lennox Partnership, RISE is a self- funded programme that gives back to the communities we have proudly supported for many years.

Who’s It For? Any East Dunbartonshire Resident 18+ who has been Justice Impacted. What Do Participants Get? Programme details Community Justice - East Dunbartonshire One-to-one employability advice Support with CVs, applications, and interview preparation Access to training opportunities and SQA-accredited courses Help with finding meaningful job opportunities Guidance in a safe, non-judgemental space Location - Kirkintilloch, East Dunbartonshire How do I refer? Julie Baxter - 0141 776 2323 nolb@thelennoxpartnership.org What is the programme about? The programme is about helping people in East Dunbartonshire who have past or current involvement with Justice Services to move forward positively into education, training, or employment. It provides tailored employability support in a safe, non-judgemental space, giving individuals the tools, confidence, and opportunities they need to build a brighter future. “Everyone deserves a second chance and the support to make the most of it.”Delivered by The Lennox Partnership in partnership with No One Left Behind and East Dunbartonshire Council. Funded by the Scottish Government.

Who’s It For? Parents and carers living in East Dunbartonshire People thinking about getting back to work Those who are already working but need more hours Anyone unsure about their next career move What Do Participants Get? Programme details Family Support Initiative - East Dunbartonshire A confidence and motivation boost to help take the next step Support to develop key employability skills (CV writing, interview prep, job search help) Access to upskilling, training, and qualifications Flexible, tailored support designed around you and your family One-to-one personalised guidance from the team Connections with local employers and help finding real job opportunities Location - Kirkintilloch, East Dunbartonshire How do I refer? Louise Tibbetts - 0141 776 2323 nolb@thelennoxpartnership.org What is the programme about? The Family Support Initiative is designed to help parents and carers in East Dunbartonshire gain the confidence, skills, and support needed to progress in work, increase their hours, or take the next step in their career. It’s about flexible, family-friendly support that recognises the challenges parents and carers face, offering practical help, training opportunities, and links with employers to open up new opportunities for a better future.Delivered by The Lennox Partnership in partnership with No One Left Behind and East Dunbartonshire Council. Funded by the Scottish Government.

Who’s It For? Adults aged 18 or over Living in East Dunbartonshire Not currently in work Must be in receipt of any benefits Looking to move into work, training, or further education What Do Participants Get? Programme details Supporting Adults Towards Employment - East Dunbartonshire A personalised journey towards sustainable employment Support with job searching, CVs, and applications Access to upskilling, training, and qualifications Confidence building and motivation to take the next step Help sourcing work placements and volunteering opportunities Opportunities for education and employability skills development Tailored support, including in-work support once you find employment Location - Kirkintilloch, East Dunbartonshire How do I refer? Heather McInnes - 0141 776 2323 nolb@thelennoxpartnership.org What is the programme about? This programme is about helping people in East Dunbartonshire who are receiving benefits to gain the skills, confidence, and support needed to move into sustainable employment. It provides practical one-to-one guidance, training opportunities, and links with employers to help participants overcome barriers and achieve their career goals. Offering the right support at the right time so individuals can build brighter futures through work, training, and education.Delivered by The Lennox Partnership in partnership with No One Left Behind and East Dunbartonshire Council. Funded by the Scottish Government.

Who’s It For? Unemployed Parent with child under 16 North Ayrshire Resident What Do Participants Get? Programme details We Work for Families - North Ayrshire A personalised journey towards sustainable employment Support with job searching, CVs, and applications Access to upskilling, training, and qualifications Confidence building and motivation to take the next step Help sourcing work placements and volunteering opportunities Opportunities for education and employability skills development Tailored support, including in-work support once you find employment Location - Ardrossan - North Ayrshire How do I refer? Parent Hub - 01294 608 952 wwff@thelennoxpartnership.org What is the programme about? We Work for Families offer tailored support to meet individual needs of parents with young children 0 – 16 years of age who may find it difficult for a range of reasons to have the confidence to take the next step to realising their potential to moving in to sustainable employment, education or training. We are a Parent led support that recognises the challenges parents face, offering practical help, training opportunities, and links with employers to open up new opportunities for a better future.Delivered by The Lennox Partnership in partnership with North Ayrshire Council. Funded by the Scottish Government.

Unit Specification & General Information Unit title; Responsibilities of Employment (SCQF level 4) This Unit is designed to prepare you to enter the world of work. Preparing for employment, dealing with work situations. Understanding employment legislation, code of conduct and work place behaviours. As well as equality and work place bullies. Unit title; Skills for Customer Care (SCQF level 4) This unit is designed to give an understanding into external and Internal customers, good and bad customer service, how to deal with customer conflict. Understanding why customers complain, and offering solutions for the best outcome. Unit title: social media for Customer Service (SCQF level 5) This Unit is designed to introduce you to how Social Media can be used to deliver customer service. Understanding the growth of social media- Facebook, Twitter and Snapchat, leading the changes in the way organisations engage with their customers. You will develop your knowledge of different types of customers, social media posts, and the skills to engage with customers via social media Unit title; Product and Service Requirements – Customer Service (SCQF level 5) This unit is designed to provide you with an awareness of the structure of organisations, an understanding of a range of products and/or services offered by an organisation and the impact of good customer service on an organisation. Understand the hierarchy of an organisation and the roles they play. Skills gained Critical thinking, Problem solving and Communication Unit Title; Employability and Behavioural Skills Construction (SCQF level 5) This unit is a follow on from Responsibilities of Employment (Level 4), this unit covers health and safety, COSHH, Accident reporting and emergency first aid at work, please note, this is a classroom-based unit. This unit is designed to cover behavioural skills which will enhance employability. It also gives greater understanding with work protocols on policies and procedures We also offer the work placement units; Dealing with work situations (SCQF level 4) Personal Development; Self and Work (SCQF level 4) These units are designed to help build confidence in the workplace and understand employer expectations SQA Delivery Details Your own Personal Assessor who will coach and support you. Classroom delivery Weekly/ fortnightly appointments Face to face appointments Digital Appointments How do I refer? Through your Employability Advisor Delivered by SQA qualified Assessors