This is the annual impact report of CHAT, Churches Housing Action Team, a charity based in Mid Devon. It covers the period 2025-2026 and is aimed at supporters, donors, partners, and the wider community. The document opens with the charity's vision, values, and strategic priorities, followed by a message from the CEO and the Chair.
This document is the annual impact report of CHAT, Churches Housing Action Team, a charity operating in Mid Devon. It is written for supporters, donors, partner agencies, and the local community, and it summarises the charity's work over the 2025-2026 period. The report opens with the organisation's vision, values, and strategic priorities, including client engagement, financial sustainability, and governance.
The report includes a message from the CEO and a message from the Chair, both reflecting on the challenges of the past year, such as rising living costs and housing pressures. It also presents a statistical snapshot of the charity's activities, reporting figures like 8,197 advice sessions, 2,284 clients worked with, and £1,453,817 of debt written off.
A section on emergency provision details the foodbank and pantry services, noting 1,344 emergency food packages and 333 households using the affordable food pantry. Client feedback is included, with percentages showing improvements in food security, social connection, and overall wellbeing, alongside a personal story from a client named Charlie.
The housing and tenancy section covers support for rough sleepers and those facing eviction, with data on accommodation types and outcomes. It includes a detailed case study of a client named Les, describing how CHAT helped him resolve benefit issues and avoid homelessness, and it closes with a breakdown of client housing situations.
The document also outlines how support makes a lasting difference, covering services like debt advice, household starter packs, and the Household Support Fund. It emphasises trauma-informed care and collaboration with partner agencies, and it includes quotes from staff and clients to illustrate the human impact of the charity's work.