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Reconciliation Action Plan 2027 – 2028
We acknowledge the Traditional Custodians of the land on which we work, live, and play. We pay our respects to the Elders of the past, present and emerging. We acknowledge First Nations People throughout the Bundjalung and Githabal Nations and acknowledge their continuing connection to land, water, sky and community. Please note that this document may contain content that is culturally sensitive, including images and names of deceased persons, to Aboriginal or Torres Strait Peoples. We also use different terms to refer to Aboriginal People including First Nations, Aboriginal and Torres Strait Islanders, and South Sea Islanders. We'd like to acknowledge that different people prefer different terms and we've done our best to use preferred terms. PO Box 5013, Ballina NSW 2478 8.30am to 4.30pm Monday to Friday, excluding public holidays (02) 6623 3800 council@rous.nsw.gov.au www.rous.nsw.gov.au Facebook – @RousCountyCouncil www.linkedin.com/company/rous-county-council Instagram – @rouscountycouncil Acknowledgement of Country We would like to express our deepest thanks to Greg Telford whose work as Rous’ Reconciliation Liaison Officer is an important fraction of the incredible work he does to support, uplift, heal, and empower the Aboriginal and Torres Strait Islander People across the Northern Rivers. A huge thank you to all of our First Nations staff and RAPAG members who are such an important part of Rous’ reconciliation journey. The passion, effort and time they share with us is crucial to Rous’ success and our RAP. We would especially like to acknowledge the Widjabul Wia- bal Elders and descendents who have shared knowledge and understanding to the previous community education and reconciliation projects – a legacy on which this RAP is built. Special thanks Front cover artwork by Sheldon Harrington Jnr. “This visual is a representation of Rous County Council’s ongoing relationship with the Bundjalung peoples. Acknowledging and celebrating the hard work done in the past to build solid foundations on which these relationships have formed over decades, working and learning from one and other.
Contents Introduction Our vision for reconciliation Our statement of commitment A message from our leaders Our business Our core business Where we work Sphere of influence Our Reconciliation Action Plan Our RAP Advisory Group RAP Area 1: Relationships Highlights RAP Area 2: Respect Highlights RAP Area 3: Opportunities Highlights RAP Area 4: Governance Highlights Contact us 4 6 8 10 14 16 17 18 19 21 24 25 30 31 34 35 38 39 42
Introduction 4
Innovate 2026-2028 More action and better accountability There are four types of Reconciliation Action Plan (RAP) within the RISE framework. Rous completed a Reflect type RAP in 2016. That RAP was about building the foundation for reconciliation, focusing on the scope of work and building relationships with local Aboriginal and Torres Strait Islander People. Our first Innovate RAP was completed in 2023, and Rous is now developing a renewed second Innovate RAP, where we continue working to strengthen relationships, increase cultural capability, and develop and test new strategies to empower local Aboriginal and Torres Strait Islander Peoples. Rous’ focus for the next two years is to invest our energy into more positive action and to hold ourselves accountable so that we can achieve the goals we set out in this plan. Welcome to Rous’ Reconciliation Action Plan 5
Our vision 6
Respect, curiosity, collaboration.Our vision for a united nation demands we stand together with Aboriginal and Torres Strait Islander Peoples. As an organisation, we believe any work we do, must take place on a foundation of respect for First Nation Peoples, and a desire to understand and learn from one another’s cultures. To build that respect and trust, we know we must listen and learn about raw truth of our shared history: the pain, the strength, the sadness, the resilience, the loss, and the incredible cultural richness of the world’s oldest living culture and Traditional Peoples of this Land. As an organisation that works with water and land, we aspire to support the caretaking that Aboriginal Traditional Owners in this region have been doing for generations. We aim to work together with the Traditional Custodians of the Country on which we operate from Bandjalang Country in the south to Minyungbal Country in the North, from Nyangbal and Arakwal Country on the coast out west to the Country of the Githabal People. Bundjalung People have lived in the region for thousands of years in a sustainable relationship with the natural environment. We acknowledge the water catchment areas we manage are part of the identity, culture, spirituality, and resources of the Bundjalung Nation. Despite the significant changes of the past 200 years, the People of the Bundjalung Nation continue to hold a responsibility and deep connection with the land and water. We deeply value their Traditional Lore and Knowledge about places and sustainability and believe reconciliation should aim to restore ecological, cultural, and social values that are unique to our region. Rous’ values of respect, safety, togetherness, and accountability inform all aspects of our work. Rous believes in the importance of community engagement and is proud to have a respected and productive relationship with the local Traditional Custodians. Our vision for reconciliation 7
Statement of commitment 8
Walking together to care for countryRous is committed to collaborate with the Peoples of the Bundjalung Nation to manage the land and environments on which we work and live. This statement of commitment is the standard we have set for ourselves and invite the community to hold us to this standard. Rous has worked purposefully with Traditional Custodians in our drinking water catchment areas since 2002. This decades-long journey has laid a solid foundation of trust and respect on which we will continue to nurture a strong and long-lasting relationship with the Bundjalung Peoples. We acknowledge that the Peoples of the Bundjalung Nation were the First People of this land and are one of the oldest continuing living cultures in the world. We recognise and respect the sacred connections and relationships that exist between Aboriginal People and the land and water upon which we all live. We apologise for the injustices of the past and their ongoing consequences. And we acknowledge the historical hurt that resulted in fractured connections to Country and between families and communities. We are dedicated to work with the Peoples of the Bundjalung Nation to redress the effects of our shared history. We will sit with, listen to, and learn from, local First Nations Peoples. We will better understand, acknowledge, and raise awareness of the historic events and ideas that caused pain and hardships, and continue to influence daily life and result in hurt and harm in our community today. We are committed to adhere to the principles of the Burra Charter to manage cultural heritage sites, and to help restore the deeply important cultural obligations and responsibility to Country of our First Nations communities. We invite all People to walk together with mutual respect, curiosity and a desire to recognise we share more similarities than differences. Reconciliation is a journey of hope, opportunity, and cross-cultural collaboration, so please join us, as we walk together to care for Country and its People. Rous’ statement of commitment 9
A message from our leaders 10
Committed to learning, partnership, and action A message from Our General ManagerReconciliation Liaison Officer, Greg Telford, whose tireless work so significantly contributes to our organisation and our RAP. Together, we look forward to continuing the journey of reconciliation through practical and meaningful action. 11Phillip Rudd, Rous General ManagerOn behalf of everyone at Rous, I would like to acknowledge the traditional custodians of the land we’re lucky enough to live, work and play on – the Bundjalung and Githabul Nations. Rous recognises Aboriginal and Torres Strait Islander peoples’ enduring connection to Country, water, sky and community that has endured for thousands of years. We pay our respects to Elders past, present and emerging and recognise the deep knowledge and cultural authority of First Nations peoples in caring for Country and water. This third iteration of Rous’ Reconciliation Action Plan renews our commitment to learning, and partnership and has a sharp focus on meaningful action. Our large operational footprint and working collaboratively with local councils and communities offer a unique opportunity to contribute significantly to progressing reconciliation across the Northern Rivers. An opportunity we take seriously and intend to maximise with the work outlined in this RAP. Through this renewed Innovate RAP, we will continue to strengthen relationships with First Nations communities, build cultural understanding within our organisation, and ensure our work reflects respect for Country and culture. I want to thank the members of our RAP Advisory Group, Aboriginal community representatives for their knowledge and insights helped shape this plan, and Rous’
A message from Rous’ Chair Councillor Robert Mustow, Rous Chair 12 An ongoing journey of leadership, accountability, and partnership.Rous brings together representatives from across the Northern Rivers, and we recognise the shared responsibility we hold in supporting reconciliation through dedicated reconciliation work as well as within the day- to-day work we do. I believe it’s important to ensure working towards reconciliation remains embedded in the strategic direction and governance of our organisation. The renewal of our Innovate RAP is an exciting step in our ongoing journey of reconciliation as we outline the work we have ahead of us over the coming years. Reconciliation is not a single initiative, but an ongoing journey that requires leadership, accountability and genuine partnership with First Nations people. As councillors, we play an important role in championing this work and ensuring the commitments within this plan are supported, appropriately resourced, and transparently reported over time. I’d like to thank the members of the RAP Advisory Group, along with Aboriginal and Torres Strait Islander staff and community members, who have contributed their knowledge and perspectives to this plan. Their guidance helps ensure our approach is respectful, collaborative, and meaningful for the communities we serve.
A message from our RAPAG Chair 13 Open discussion, shared learning and respectful collaborationSarah Ndiaye, Rous RAPAG ChairI’m grateful to chair Rous’ Reconciliation Action Plan Advisory Group (RAPAG) and collaborate with First Nations community members, councillors and staff who are working to strengthening reconciliation in our region. The RAPAG plays an important role in guiding and supporting the development and implementation of Rous’ Reconciliation Action Plan. Through open discussion, shared learning and respectful collaboration, and regular RAPAG meetings, the group helps ensure First Nations’ voices and perspectives are reflected in the actions we take. I’m excited to see how Rous will strengthen its relationships with First Nations communities across the Northern Rivers over the course of this next Innovate RAP. I know there is a lot of optimism and excitement from within the organisation about the actions outlined in this plan and Rous’ Reconciliation Action Plan Working Group is already working hard to create opportunities for deeper understanding of and more meaningful engagement with reconciliations across the organisation. Reconciliation is a shared responsibility and this plan reflects the collective effort required to move forward together collaboratively.
Our business 14
Who is Rous 15 Who we are and what we doRous is an organisation of experts and advisors supplying the Northern Rivers with water, weed biosecurity, and rural flood mitigation. Rous works in close collaboration with Lismore, Ballina, Byron, and Richmond Valley councils. Rous works from a single office in Ballina, New South Wales. In 2026, 130 people work at Rous and 5 identify as Aboriginal and/or Torres Strait Islander People. Our Councillors Rous’ council is made up of eight councillors. Each of our constituent councils, Ballina, Byron, Lismore and Richmond Valley, nominate two councillors for a four year term. Councillors then elect a chairperson and deputy chairperson who serve for two years.Ballina Shire CouncillorRous Deputy Chair Ballina Shire CouncillorRichmond Valley CouncillorRous Chair Richmond Valley Councillor Cr Andrew GordonLismore City Councillor Cr Eva Ramsey Cr Steve KriegLismore City Councillor Cr Sharon Cadwallader Cr Sarah NdiayeByron Shire Councillor Cr Sandra Humphrys Cr Robert Mustow Cr Elia HaugeByron Shire Councillor
Water We source, store, treat and supply water across the Bundjalung Nation to the Ballina, Byron, Lismore and Richmond Valley councils. These councils then on-sell this water to their communities. We are proud to provide high- quality drinking water to approximately 110,000 People in the region. The water we supply comes from three catchments: Rocky Creek, Emigrant Creek, and Wilsons River. Weed biosecurity We are working to protect the Northern Rivers’ biodiversity by running weed biosecurity programs on Bundjalung country including Tweed, Byron, Ballina, Lismore, Richmond Valley and Kyogle councils. Our work covers more than 10,000km from the Queensland border in the north to the Clarence Valley in the south and west to Tenterfield Shire. 2 We continue to undertake strategic control projects for new and emerging weeds across the county. This includes inspection of high risk areas to ensure new weed incursions are detected and controlled early, before they are allowed to establish. Rural flood mitigation For 65 years, we have worked with landowners, the sugar cane industry, our constituent councils and the NSW State Government to actively manage rural flood mitigation infrastructure along the Richmond River. This includes monitoring and managing a 70km network of earth levees, 700 floodgates, and 190km of drains to reduce inundation and divert flood waters. Our experts operate throughout the Bundjalung nation including Ballina, Lismore and Richmond Valley local government areas. Their activities include managing rural flood infrastructure in Buckendoon, Bungawalbin, Dungarubba, East Wardell, Newrybar, Ruthven, Pimlico, South Ballina, Swan Bay, Teven, Tuckean, and Tuckurimba districts. Our core business 16
Where we work The Lands on which we work and some of their Traditional Owners and Custodians. 17 The Lands and Traditional Owners shown on this map are based on information we obtained through consultation with our Advisory Group and various parties. Some knowledge has been compromised through the impacts of colonisation and we will continue to work and support the knowledge holders in this region to continue to build this list into the future. Tweed Shire Ngandowal People Minjungbal People Byron Shire Arakwal People Minjungbal People Widjabul Wia-bal People Kyogle Shire Wahlabul Tribe Gullibul Tribe Githabul People Richmond Valley Gullibul Tribe Bandjalang Clan Wahlabul Tribe Ballina Shire Nyangbul People Widjabul Wia-bal People Lismore City Widjabul Wia-bal People Bandjalang Clan Gullibul Tribe
Our sphere of influence Our stakeholders Our sphere of influence centres around the individuals who make up Rous. Our staff and our concillors are the individuals who can help us work towards our goals. Looking further out, Rous’ constituent councils are organisations we can collaborate with on reconciliation work. There’s an opportunity to work with them to collaborate and work with them to improve reconciliation work within their councils. Our influence throughout our community is made up of Rous customers, and our staff who live within and form part of the communities we serve. Our ambition to include society in our sphere of influence comes back to showing the positive change we wish to see across the Country. We hope that our reconciliation work will echo beyond the Northern Rivers region. 18IndividualsRous staff and councillorsSocietyOther councilsCommunityRous customers and staffOrganisationsRous’ constituent councils
Our Reconciliation Action Plan 19
Heidi YoungExecutive Business Support OfficerAndy SummonsDigital/Graphics Business PartnerReconciliation Liaison OfficerGroup Manager Planning & Delivery Our RAP 20 Anthony Acret Julie Davies Hannah McAlisterCatchment & Cultural Awareness ManagerPeople & Culture ManagerCustomer Relations Officer This is our third RAPWe developed our first RAP in 2016, followed it up with our second in 2021, and this, our third, in 2026. The Innovate RAP has four sections: Respect, Relationships, Opportunities, and Governance. Why we’re investing in a RAP Aspirations without actionable steps are just dreams, so we are investing in a RAP to create a framework we can use to work towards reconciliation. We are committed to using the RAP to set clear, actionable goals, and keep ourselves accountable. Our senior leadership champion Andrew Logan is the Group Manager Planning and Delivery at Rous and is championing our RAP. Rous’ RAP Working Group Rous’ RAP Working Group is made up of 10 people and we’re proud to have 2 Aboriginal people involved. Our First Nations staff are all welcome to attend any meeting. Greg TelfordGroup Manager People & Community Casie Hughes Guy Bezrouchko Helen McNeilBrand & Enagement ManagerGroup Manager Finance & CommercialAndrew Logan
Rous’ RAPAGThe role of our Reconciliation Action Plan Advisory Group (RAPAG) is to oversee, review, and implement the RAP. They do that by meeting quarterly on Country, and holding the RAP Working Group accountable. The RAPAG is made up of Local Aboriginal Land Councils, Native Title Holders, Aboriginal community organisations, Traditional Custodians, and community leaders from across the Northern Rivers. Our RAP Advisory Group 21 Members Rous Councillor Representatives (Chair/Deputy Chair) Traditional Custodian(s) of Catchment Areas Jali Local Aboriginal Land Council Ngulingah Local Aboriginal Land Council Tweed-Byron Local Aboriginal Land Council Bogal Local Aboriginal Land Council Casino-Boolangle Local Aboriginal Land Council Gugin Gudduba Local Aboriginal Land Council Widjabul Wia-bal Gurrumbil Aboriginal Corporation RNTBC Bandjalung Aboriginal Corporation Bundjalung of Byron Bay Aboriginal Corporation (Arakwal) Aboriginal Community Members (x3)
Our RAP journey so far 22At the turn of the century, much of south-eastern Australia was gripped by the Millennium Drought, and our region was no exception. Rocky Creek Dam fell to a historic low of 23% triggering water restrictions, the development of an emergency water source on the Wilsons River, and a strong, enduring focus on demand management and water conservation across the Northern Rivers. During this time, Rous recognised the need to strengthen community understanding of the value of water, which led to a commitment to telling the story of water, centred around Rocky Creek Dam and Emigrant Creek Dam. But where do you begin the story of water? At the beginning. Rous consulted with the Bundjalung Elders Council and was encouraged to engage directly with the Traditional Custodians of our catchment areas. Over the following decade, Rous partnered with Widjabul Elders and descendants to deliver a range of projects and events focused on sustainable water use and reconciliation. These included initiatives such as the Water Walks and the Reconnecting to Country catchment improvement project along the Wilsons River. As these relationships deepened, Rous recognised the importance of moving beyond individual projects to embedding reconciliation principles throughout the organisation. In 2016, Rous resolved to develop its first Reconciliation Action Plan (RAP), starting work on our Reflect RAP, followed by our first Innovate RAP in 2021. We’ve enjoyed some significant milestones along our journey, including the establishment of the Rous Cultural, Environmental and Information Centre at the former Visitor Information Centre in Lismore, the appointment of a Reconciliation Liaison Officer in 2022, and the profound impacts of the 2022 floods. In the years following the floods, and after the closure of the centre, Rous adapted its approach, redirecting RAP resources to provide logistical support to Local Aboriginal Land Councils and revising its Innovate RAP to reflect the changed context. This journey has not been without its challenges. Relationships have, at times, been tested, reinforcing the importance of trust, transparency, and ongoing dialogue. In the name of honesty and transparency, we want to acknowledge the ongoing concerns the Widjabul/Wia-bal People have about the proposed Dunoon Dam site. While we are working to secure the future of the Northern Rivers’ water supply, we understand there are culture concerns about the proposed site and we are committed to working through them together. Despite these challenges, and guided by the RAP Advisory Group and the outreach of the Reconciliation Liaison Officer, Rous has continued to broaden and deepen its engagement with First Nations organisations across the Northern Rivers. Strengthening these relationships remains a central focus for Rous and our newest RAP. Rous’ Innovate RAP 2026–2028 represents its strongest and most mature plan to date. Building on the lessons and experiences of the past, Rous remains firmly committed to its Statement of Commitment and delivering meaningful, lasting impact through the actions outlined in this RAP.
Our RAP journey so far 23The critical work of our Reconciliation Liaison Officer Greg Telford, Rous’ Reconciliation Officer, works tirelessly to build, strengthen, and grow Rous’ relationship with local Aboriginal and Torres Strait Islander groups such as Local Aboriginal Land Councils and other Aboriginal Organisations such as Rekindling the Spirit, Jagun Alliance Aboriginal Corporation, and Bundjalung Tribal Society among many others. Meaningful partnerships with Aboriginal organisations are built through consistent engagement and trust. This important work forms the majority of Greg's role, as he works closely with organisations to strengthen relationships, increase awareness of opportunities available at Rous, and promote the benefits of participation in our RAPAG. Greg also holds Yarning Circles with Indigenous Rangers and young men and he joins North- Tracks Works Inc. every Monday to chat with and mentor young Aboriginal People who are seeking direction and connection to community, and he takes part in the Healing Country Advisory Group held by the Jagun Alliance where First Nations Peoples talk about community concerns and support one another. Alongside the above, Greg also facilitates one-on-one sessions with Bundjalung men that are seeking guidance and direction. Greg is generous sharing his life experience and wisdom to help these men heal and grow.
RAP Part One: Relationships 24
Working with North-Tracks Works Inc Our Reconciliation Officer sits with this community organisation each Monday morning as the majority of the participants are First Nations People. This organisation provides opportunities for young People to reconnect back with community, find practical skills that can assist with employment, and rediscover pathways for a better future.Supporting Indigenous Ranger water monitoring training Rous’ Reconciliation Liaison Officer has facilitated a training program that has brought together Indigenous Rangers from across the Bundjalung Nation to be trained in water monitoring techniques as part of caring for Country. Rous also equipped the teams with sampling equipment so that they can continue this activity in the future.Indigenous Ranger Yarning Circles: Minyumai Yarning circles have been used by First Nations people for centuries and are considered a dedicated space for respectful and honest conversations. They’re an important process that supports collective learning, building respectful relationships, and preserving and passing on cultural knowledge. Every three months, our Reconciliation Liaison Officer facilitates Yarning Circles for young Indigenous Rangers. These young men struggle at times to foresee a future for themselves even though the work they are doing is important.1. Relationships 25 Relationship highlights
1. Relationships 26 Relationship highlightsNational Reconciliation Week Each year, we celebrate National Reconciliation Week (27 May – 3 June) as an opportunity to reflect on our shared histories and the ongoing journey toward reconciliation, including acknowledging National Sorry Day and its significance for Stolen Generations survivors. We come together with RAPAG members to share stories, listen, learn and strengthen respectful relationships between First Nations peoples and the wider community. Through these gatherings and conversations, we reaffirm our commitment to reconciliation as a lived responsibility – one that guides our actions, our workplace culture and our connection to the communities we serve.Myall Creek Massacre Memorial As part of our Reconciliation Action Plan commitments, Rous staff and members of our Reconciliation Action Plan Advisory Group attend the annual commemoration at the Myall Creek Massacre Memorial each June long weekend. The visit is a solemn and powerful act of truth-telling and reflection, deepening our collective understanding of the impacts of past injustices while strengthening relationships through shared stories, ceremony and time together. Participants consistently describe the experience as moving, educational and affirming, reinforcing our organisation’s commitment to reconciliation in both principle and practice.
1. Relationships 27 1. Establish and maintain mutually beneficial relationships with Aboriginal and Torres Strait Islander stakeholders and organisations. Deliverable Timeline Owner Meet with local Aboriginal and Torres Strait Islander stakeholders and organisations at least once per calendar year to understand their priorities and the relevance of our RAP to their goals. December 2028 Group Manager Planning & Delivery Develop and implement guidelines and engagement processes to work with Aboriginal and Torres Strait Islander stakeholders and organisations across all of our water, weed, rural flood mitigation work. December 2028 Group Manager People & Community 2. Build relationships through celebrating National Reconciliation Week. Hold at least one internal event for NRW each year. 27 May – 3 June Group Manager People & Community Register our NRW event via Reconciliation Australia’s NRW website. 20th May annually Group Manager People & Community Support an external NRW event within Rous’ operational footprint. 27th May annually Group Manager Planning & Delivery Ensure our RAPAG participates in an external event to recognise and celebrate NRW. 27th May annually Group Manager Planning & Delivery Key actions to build relationships As a county council serving communities across the Northern Rivers region, we have a responsibility to build relationships with Aboriginal and Torres Strait Islander People. Building and maintaining relationships is important to Rous as it also helps us better manage the water catchments, water supply, weed control, and rural flood mitigation across the Northern Rivers region. We’re also actively building relationships with Country – working out how we can nurture healthier river systems and catchments, coastal areas, and the land we work on. This includes helping non-Aboriginal People deepen their relationship with Country, including Welcome to Country and Acknowledgement of Country, and cultural events as part of this RAP. We believe healthier relationships can lead to a healthier environment and stronger connections with Aboriginal and Torres Strait Islander People and non-Aboriginal People are crucial to us better helping the communities we serve across the Northern Rivers.
1. Relationships 28 Deliverable Timeline Owner Invite Aboriginal and Torres Strait Islander Peoples to share their reconciliation experiences or stories. 27th May annually Group Manager People & Community Encourage staff to participate in external events to recognise and understand NRW. 27th May annually Group Manager People & Community Circulate NRW information to staff and invite comment/response. 27th May annually Group Manager People & Community 3. Promote reconciliation through our sphere of influence. Develop and implement an internal communications plan and staff engagement strategy to raise awareness of reconciliation across our workforce. January 2027 Group Manager People & Community Communicate our commitment to reconciliation publicly. December 2028 Group Manager People & Community Explore opportunities to positively influence our constituent councils to collaborate on reconciliation outcomes. December 2028 General Manager Work with RAPAG members to develop practical approaches to implement RAP actions. December 2028 Group Manager Planning & Delivery 4. Promote positive race relations through anti-discrimination strategies. Engage with Aboriginal and Torres Strait Islander staff and advisors to consult on our anti-discrimination policy. May 2028 Group Manager People & Community Identify and communicate existing anti-discrimination policies and procedures for Aboriginal and Torres Strait Islander People. July 2028 Group Manager People & Community Educate senior leaders on the effects of racism. December 2028 Group Manager Planning & Delivery
1. Relationships 29 Deliverable Timeline Owner 5. Strengthen relationships through truth-telling and reflection, deepening our collective understanding of the impacts of past injustices. Empower members of our RAPAG and more of our Leadership Team to attend the annual commemoration at the Myall Creek Massacre Memorial. June annually Group Manager Planning & Delivery Consult with the RAPAG and explore opportunities to support them to hold community healing events in their local communities. December 2028 Group Manager Planning & Delivery Implement Cultural Awareness training across the organisation. February 2028 Group Manager People & Community Continue holding Yarning Circles. December 2028 Group Manager Planning & Delivery
RAP Part Two: Respect 30
2. Respect 31 Respect highlightsCross-cultural Awareness Training Rous’ Cross-Cultural Awareness Training (CCAT) Framework is delivered through four progressive modules—Awareness, Aspiration, Autonomy and Appreciation—designed to build cultural capability across the organisation. Beginning with foundational e-learning that develops understanding of Aboriginal Ways of Knowing and respectful communication, the program deepens through exploration of Aboriginal world views, cultural autonomy, regional histories and the impacts of racism, culminating in immersive, on-Country learning delivered with First Nations practitioners. Together, the modules equip staff and councillors to strengthen relationships with Bundjalung Custodians and to embed reconciliation into daily work practices and strategic planning.All Staff Cultural Event The Rous All-Staff Cultural Event is an annual gathering designed to align the organisation and our staff with its RAP through engagement and an understanding of our history of engagement with First Nations communities. The event aims to provide interactive group activities focused on building trust, cultural awareness, and shared personal experiences. The program typically features keynote story- telling sessions and collaborative feedback forums to ensure all staff members are actively contributing to the organisation's ongoing Statement of Commitment.
1. Increase understanding, value and recognition of Aboriginal and Torres Strait Islander cultures, histories, knowledge and rights through cultural learning. Deliverable Timeline Owner Provide opportunities for all staff to participate in formal and structured cultural learning. February 2027 Group Manager People & Community Conduct a review of the implementation of cultural learning program within our organisation. February 2028 Group Manager People & Community Report on the performance of our cultural learning program to local Traditional Owners and/or Aboriginal and Torres Strait Islander advisors and seek their feedback for further improvements to our cultural learning strategy. July 2028 Group Manager Planning & Delivery 2. Demonstrate respect to Aboriginal and Torres Strait Islander Peoples by observing cultural protocols. Increase staff's understanding of the purpose and significance behind ancient cultural protocols, including Acknowledgement of Country, Welcome to Country and protocols for entering places of Aboriginal cultural significance. February 2028 Group Manager People & Community 2. Respect 32 Key actions to build respect Rous works closely with Country across the Northern Rivers region. Our core functions as a county council see many of our staff working with river systems, coastal areas, water catchments, working with the Land, and maintaining infrastructure across Country. We respect the ancient history and wisdom of Aboriginal Cultures and can see how it has a dual benefit. By deepening our understanding and knowledge of Aboriginal Cultures and wisdom, we can better understand the Country on which we work, which can help us better deliver our services to the communities we serve. The second benefit is the People of Rous developing a greater understanding and respect for Aboriginal Cultures and the positive effects that come with that for working towards reconciliation. Rous has made some positive steps towards building respect by creating On- Country Traineeships. These positions are creating employment opportunities and helping us better understand Aboriginal Cultures and are helping with knowledge sharing within Rous.
2. Respect 33 Deliverable Timeline Owner Further develop, implement and communicate our cultural protocol document, including protocols for Welcome to Country, Acknowledgement of Country, and entering places of Aboriginal cultural significance. February 2028 Group Manager People & Community Formalise how we integrate cultural knowledge into operational frameworks such as cross-referencing project footprints against existing maps of culturally significant or sensitive locations. December 2028 Group Manager Planning & Delivery Invite a local Traditional Owner or Custodian to provide a Welcome to Country or other appropriate cultural protocol at significant events each year. December 2028 Group Manager People & Community Include an Acknowledgement of Country or other appropriate protocols at the commencement of important meetings. December 2028 Group Manager People & Community 3. Build respect for Aboriginal and Torres Strait Islander cultures and histories by celebrating NAIDOC Week. Ensure all staff have the option to attend at least one NAIDOC Week event annually. 4th – 11th July annually Group Manager People & Community In consultation with Aboriginal and Torres Strait Islander Peoples, hold a NAIDOC Week activity. 4th – 11th July annually Group Manager People & Community Support an external NAIDOC Week community event. 4th – 11th July annually Group Manager People & Community Contact our local NAIDOC Week Committee to discover events in our community. 1st July annually Group Manager People & Community Ensure there are no barriers to staff participating in NAIDOC Week. May annually Group Manager People & Community Hold an All Staff Cultural Event celebrating Aboriginal and Torres Strait Islander Cultures. December annually Group Manager People & Community
RAP Part Three: Opportunities 34
Coraki Riverbank Rehabilitation Over the past five years, we have been working with bush regeneration experts and First Nations employees to rehabilitate the riverbank in Coraki including extensive weed control and planting. We are now looking to expand this work in Coraki in partnership with the Kurrachee Co- Operative Society. Based in Coraki, Kurrachee is a significant community organisation in the Bundjalung Nation that focuses on supporting the local Aboriginal community. Weed control works have commenced on a riverbank rehabilitation project on Kurrachee lands and this is planned to expand to include erosion control work and planting.On-Country Traineeship A new initiative and career opportunity for Aboriginal and Torres Strait Islander People to work in On Country Management roles at Rous. This traineeship is a working partnership between Rous staff and First Nations communities across our operational area and will see Rous benefit from a combination of traditional and contemporary land management strategies.First Nations Procurement Rous’ Procurement Procedure provides a competitive advantage to First Nations-owned suppliers. This mechanism aims to increase the engagement with First Nations-owned businesses. In recent years Rous has engaged a range of First Nations suppliers and casual employees for services including facility operation, project management, RAP development, artwork and design, catering, and the development of cultural awareness and engagement approaches. Through the period of this RAP, Rous is keen to explore regional networks to further the engagement of First Nations-owned businesses.3. Opportunities 35 Opportunities highlights
3. Opportunities 36 1. Improve employment outcomes by increasing Aboriginal and Torres Strait Islander recruitment, retention, and professional development. Deliverable Timeline Owner Formalise and communicate employment strategies, including professional development. December 2028 Group Manager People & Community Annual review of Aboriginal and Torres Strait Islander Employment and Retention Strategy. June annually Group Manager People & Community Advertise all vacancies in Aboriginal and Torres Strait Islander media and networks. December 2028 Group Manager People & Community Formalise and communicate HR and recruitment procedures to better accommodate Aboriginal and Torres Strait Islander employees and future applicants participating in our workplace. December 2028 Group Manager People & Community Continue supporting On-Country traineeships at Rous including providing trainees with any training and guidance they need to succeed. December 2027 Group Manager People & Community 2. Increase Aboriginal and Torres Strait Islander supplier diversity to support improved economic and social outcomes. Develop and implement Aboriginal and Torres Strait Islander procurement policies. December 2027 Group Manager Finance & Commercial Investigate First Nations Supplier networks including Supply Nation and Indigenous Chamber of Commerce. March 2027 Group Manager Finance & Commercial Key actions to create opportunities Rous respects Aboriginal Cultures and believes the organization can greatly benefit from having Aboriginal and Torres Strait Islander Peoples working across the organization. We believe a diverse workforce helps bring a broader range of cultural innovation and perspectives, which can only benefit our core business functions. As an organization working so closely with Country, across such a large area, we see we are in a position to create opportunities for Aboriginal and Torres Strait Islander Peoples in our workforce as well as through procurement too.
Deliverable Timeline Owner Develop and communicate opportunities for procurement of goods and services from Aboriginal and Torres Strait Islander businesses to staff. December 2028 Group Manager Finance & Commercial Review and update procurement practices to remove barriers to procuring goods and services from Aboriginal and Torres Strait Islander businesses. December 2028 Group Manager Finance & Commercial Develop commercial relationships with Aboriginal and/or Torres Strait Islander businesses. December 2028 Group Manager Finance & Commercial 3. Continue to grow and support existing programs that utilise First Nations Land management techniques that support caring for Country. Continue support of existing land management and continue building on ranger programs. December 2028 Group Manager Planning & Delivery Continue work on riparian and catchment rehabilitation projects in partnership with the Aboriginal Landcare Groups (like Kurrachee Co-Operative Society). December 2028 Group Manager Planning & Delivery 3. Opportunities 37
RAP Part Four: Governance 38
Rous’ Reconciliation Action Plan Working Group Rous’s Internal Working Group brings together a cross- section of staff from across the organisation, supported by senior leadership champions, to guide and embed reconciliation initiatives into our everyday work. The group meets regularly to support the coordination, monitoring and delivery of RAP actions, fostering shared responsibility and steady, practical progress. It also works collaboratively with Aboriginal stakeholders and advisory representatives to ensure our approach remains culturally informed, respectful and aligned with community priorities.Reconciliation Action Plan Advisory Group The RAP Advisory Group (RAPAG) serves as a strategic and consultative body that provides cultural insight and advice to support Rous in achieving its vision for reconciliation and strengthening relationships with First Nations communities. Acting as a conduit for information and engagement, the group helps ensure Council decisions and actions are informed, respectful and culturally appropriate. While RAPAG holds no formal financial or management authority, its guidance supports the practical implementation, monitoring and continuous improvement of reconciliation initiatives across the organisation.4. Governance 39 Governance highlights
4. Governance 40 1. Establish and maintain effective governance structures to support the delivery of RAP commitments. Deliverable Timeline Owner Maintain Aboriginal and Torres Strait Islander representation on the RAPAG and RAP Working Group. December 2028 Group Manager Planning & Delivery Establish and maintain a Terms of Reference for the RAPAG and RAP Working Group. February 2027 Group Manager Planning & Delivery Meet at least four times per year to drive and monitor RAP implementation. December 2028 Group Manager Planning & Delivery 2. Provide appropriate support for effective implementation of RAP commitments. Define resource needs for RAP implementation. July 2027 Group Manager Planning & Delivery Incorporate RAP deliverables into our Integrated Planning and Reporting framework. December 2027 Chief of Staff Renew the RAP Working Group to engage our senior leaders and other staff in the delivery of RAP actions and deliverables. February 2027 Group Manager Planning & Delivery Define and maintain appropriate systems to track, measure and report on RAP commitments. February 2027 Group Manager Planning & Delivery Leadership team to champion the RAP. February 2027 Leadership Team Key actions to improving governance Governance underpins everything we do at Rous and plays a crucial role in supporting our RAP. We’re lucky to have a dedicated Governance team that is able to help support our RAP and set us up for success. As we renew our RAP, we are focused on deepening its integration into our Integrated Planning and Reporting framework. This will help us be more accountable and improve visibility and awareness of our RAP activities. We are also determined to internally report our RAP progress regularly.
4. Governance 41 3. Build accountability and transparency through reporting RAP achievements, challenges and learnings both internally and externally. Deliverable Timeline Owner Contact Reconciliation Australia to verify that our primary and secondary contact details are up to date, to ensure we do not miss out on important RAP correspondence. 1st July annually Group Manager Planning & Delivery Complete and submit the annual RAP Impact Survey to Reconciliation Australia. September annually Group Manager Planning & Delivery Report RAP progress to all staff, and senior leaders quarterly. Quarterly December 2028 Group Manager People & Community Publicly report our RAP achievements, challenges and learnings, annually. December annually Group Manager People & Community Participate in Reconciliation Australia’s biennial Workplace RAP Barometer. April 2028 Group Manager Planning & Delivery Submit a traffic light report to Reconciliation Australia at the conclusion of this RAP. December 2028 Group Manager Planning & Delivery 4. Continue our reconciliation journey by developing our next RAP. Register via Reconciliation Australia’s website to begin developing our next RAP. April 2028 Group Manager Planning & Delivery
Contact us about our RAP 42
For any media enquiries, questions, or feedback on our RAP, please reach out.The Catchment and Cultural Awareness Team Council@rous.nsw.gov.au Ask about our RAP 43