This is the October 2026 issue of RES Homecare's internal monthly newsletter, The Inside Scoop. It is written for employees of RES, a long-term care organization serving individuals in their homes and communities on Long Island, New York. The issue opens with an executive update from CEO Dr. Joseph Vollaro, who introduces the 'RES Reboot', a major organizational restructuring and strategic plan…
This is the October 2026 issue of The Inside Scoop, the monthly newsletter for employees of RES Homecare, a long-term care organization serving individuals in their homes and communities on Long Island, New York. The issue is primarily addressed to RES staff and covers strategic changes, operational updates, and employee news.
CEO Dr. Joseph Vollaro opens with an executive update titled 'Leading the Way.' He describes the 'RES Reboot,' a major organizational restructuring and strategic plan for the next 25 years. He explains that federal and state Medicaid revalidation, increased oversight, and growing demand for homecare are driving the need for change. The new structure divides the organization into three divisions: Program Operations (delivering care), Business Operations (supporting care), and Strategic…
Dr. Vollaro also announces a new marketing partnership with Fishbat, a revamped website, and expanded social media presence. He discusses the rollout of The Hub care-coordination platform, with a goal of full agency implementation by the end of the second quarter of 2027. He emphasizes that the goal is better care coordination and outcomes, not the platform itself. A Leadership Day in November will introduce the changes to administrators and leaders.
President Jodi Repperger provides operational updates. She reminds staff to complete annual training through Relias and announces that RES has applied to become an approved waiver provider for Substance Abuse under the TBI waiver program, pending DOH approval. She seeks CASAC-certified candidates and invites staff to a Staff Appreciation Dinner on November 5th at Lily's in Babylon. She also describes pilot efforts to integrate The Hub into client sessions, day program cognitive remediation,…
The newsletter includes sections on Community Services, Service Coordination, the Home Care Department, employee highlights, birthday shout-outs, and additional flyers and info. The document combines strategic vision, practical operational guidance, and staff engagement content for a homecare workforce.