Annual Duty of Candour report for InverCare Services Ltd covering 1 April 2025 to 31 March 2026, confirming zero reportable incidents.
This is the Duty of Candour Annual NIL Report for InverCare Services Ltd, covering the period from 1 April 2025 to 31 March 2026. It is a regulatory document required under the Health (Tobacco, Nicotine etc. and Care) (Scotland) Act 2016 and the Duty of Candour Procedure (Scotland) Regulations 2018. The report is intended for the Care Inspectorate and demonstrates the organisation's compliance with openness and honesty requirements.
The report begins with an introduction explaining the legal basis for the Duty of Candour in Scotland and InverCare's commitment to Care Inspectorate expectations and Health and Social Care Standards. It then provides a formal statement of NIL return, confirming that zero incidents met the threshold for activating the Duty of Candour procedure during the reporting period.
Section 3 describes how InverCare maintains compliance and readiness despite no incidents occurring. This includes a Duty of Candour policy reviewed annually, clear incident reporting procedures, and management oversight to identify potential triggers. Section 4 covers staff training on Duty of Candour requirements during induction and ongoing learning, including identifying reportable incidents and communicating with individuals and families.
Section 5 outlines support for individuals and staff should an incident occur, including clear communication, access to advocacy, emotional support, supervision, debriefing, and wellbeing resources. Section 6 explains how Duty of Candour fits into the wider governance framework, linked to incident management, complaints handling, adult support and protection, and quality assurance processes with regular audits.
The report concludes with a statement of commitment to transparency, accountability, and continuous learning. It is signed by Konor Douglas, Registered Manager, and dated 30 April.