Welcome Notebook - FLOREAL.

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ORIGIN TO ORBITORIGIN TO ORBITORIGIN TO ORBITFLOREAL x CIEL TEXTILETHE FIRST THREAD

The First ThreadThis is more than a notebook. It’s a reminder that every big journey begins with one decision to begin.ORIGIN TO ORBIT. YOUR JOURNEY STARTS NOW.

Name :Contact :

ON-BOARDING PROGRAM A Buddy and a mentor to help you. Welcome messages & online courses. A Planned schedule with key meetings for you to meet your colleagues. A Personalised training plan & related assessment tools. 2 Days corporate induction to discover Floreal and our culture. A Welcome kit & gifts. Feedback forms & a discovery report to gather your inputs and improve ourselves. Various social events for you to meet other colleagues. HR and L&D team reachable on request to help you succeed in this new adventure. Welcome to Floreal x CIEL Textile.

MAURITIUSHOTELS & RESORTSBANGLADESHAGRO & PROPERTIESFINANCETEXTILESHEALTH CAREMADAGASCARNIGERIAUGANDAZAMBIABOTSWANATANZANIAKENYAINDIA At a Glance CIEL GROUP GLOBAL PRESENCE

OUR COMPANY CULTUREOUR VISIONBe The “Best Global Fashion Partner”OUR MISSIONWE ARE ON A MISSION TO IMPROVE FASHION, EVERYDAY THROUGH : Exceptional Design Outstanding Service & Quality Agility and Speed Sustainability Leadership Transformational Solutions Great ValueOUR VALUEPassionate Excellence at Core Agile & Creative Our People Our Gold Trust & Fun Winning Well

OUR SUSTAINABILITY STRATEGYPEOPLEPROSPERITYPLANETACTIVATE CLIMATE RESPONSECHAMPION INCLUSIVE GROWTHFOSTER A VIBRENT WORKFORCELearning & Development Ethics & Diversity Inclusion Fire & Safety Work EnvironmentResponsible product offering Sustainable value chain Act for Initiatives Strategic partnershipsRenewable energy Carbon footprint Water & Effluents Waste management & CircularityFOR A WORLD WE CAN ALL FEEL PROUD OFPURPOSE

CIEL TEXTILE JARGONOccurrencesAn “unwanted event”; bad news; something that is having a negative impact “Negative” thing the target is always to achieve “zero occurrence” It is linked to the accountability of an individual Errors having an impact on the organizationMudhaNon – Value added activities => Waste of Time/ MoneyWinning Well“WINNING” => Being the Best “WELL” => Contrary of “Winning at all cost - Stands for “RELATIONSHIPS” Winning without the disruption of relationshipJO – Job ObjectivesJob Title KPI’s and target for each dimension Reporting Line – Direct & Indirect Priority for next 6 months Tactics - SuggestionsOur People Our GoldThere is “NOTHING” more important in any organization than its people Any organization aiming for industry leadership in his field MUST implement people processes that helps them build winning families that outperform competition ‘People’ is the beginning, the middle and the endWHAT IS CIEL TEXTILE JARGON?A Language used by CEOs Words normally used in CIEL Textile Terminology commonly used while communicating in CIEL TextileCIEL TEXTILE JARGONOPEX – OPERATIONAL EXCELLENCE BOT – BUILDING OLYMPIC TEAM EGR – Excellence at Grassroots PPM –People Performance Management MI – Management Infrastructure KPI – Key Performance Indicators JO – Job Objectives

SKILLS GRADINGWorld classVery Good/ above AveAverageBelow Ave Poor108.587< 76.5650A+AA-B+BB-C+CC-D+DD-1Deliver high/poor overall results2Speed of work/quantity of ground covered3Need ‘0’/lots of supervision to perform4At source of ‘0’/many occurrences/issues5Highly/lowly rated by internal customers & peers – 360° feedback6Ability to handle Grade A/B tasks [complex] vs peers doing the same job7Perfect ‘fit’ to the job [skills to job requirements]Applicable to Team leaders only8Right people in the Right place: can build a team9Uses Winning Management Infrastructure10Ability to design & run Effective Meetings11A great Jockey/driver of teams12Great architect13Simplifies complex things14Big bolts first + ParetoOverall result000000000000SKILL GRID

ATTITUDE GRADINGWorld classConsistentInconsistentPoor1+11-2+22-3+33-4+44-1Great 361° spirit2Proactiveness/solution oriented/Collaborates3Open & humble4Perseveres/Makes it happen/Overcomes obstacles5Hard work/flexi work6Positive7High champion culture8Interpersonal relationships & Team player9Results-driven10Winning well mentality11Customer satisfaction orientated [Internal/ External]12Continuous progress attitude13Walk the talk14Accountable15Intellectually honest16Ethical17Attention to detail/hands onOverall result000000000000ATTITUDE GRID

1-Delivers objectives as written in JO -Score high on dimensions2-Fast learner -No chasing/Timely -Embrace new challenges despite not in JO - Percentage of time leader needs to spend to assist employee3- No supervision - Works right first time - Autonomous - Not required to chase to get things done4-Is attentive to details -Leave No issues unattended - Zero mistakes - If you are a team leader, you are accountable for the occurrence of your team - Individual performance is not impacting negatively and SOPs are being followed5- Rated 8/10 by peers - Good feedback on service provided and team player6- Compared to peers can handle difficult and complicated - Is a solution provider - Knows what Grade A/B tasks refer to7- Has the right skills., competences and deliver results8- Is a great leader - Can build a team - has the ability to select and recruit the best fit - Can select, detect, recruit, develop and retain9- Master MI principles - JO , Routines, KPIS Dashboard well in place - MI Delivering results10- Has the ability to identify, design the right routines to jockey teams and individuals - Demonstrate strong capabilities in jockeying meetings to deliver results11- Drive and motivate the team - has shown results - Demonstrate strong leadership12- Can design Job objectives - Can design meetings - KPIs dashboards, agendas - Can structure his BOT (Organigram)13-Simplifies difficult things -Go down the root cause -Ability to understand quickly14- Uses 20/80 rules -Strong at Po-prio time1- Go the extra mile - Set the bar high - Strive to make it happen - Self Motivator2- Quick solution provider Always ready to help and support3- Open to constructive criticism - No bad ego4- Never give up attitude - Keeps on fighting to make things happen - Readiness to overcome challenges5-Demonstrate readiness to knock longer working hours when the situation demand -Is available and accessible even outside working hours when needed for urgencies -Always available and accessible when in need - Work above industry normal hours (e,g. 55 hours min)6- Always ready to face challenges - Practical and open minded - Has a cheerful attitude7- Has a winning attitude - High champion culture - Always set the bar higher8- Good relationship with colleague and team - Always Strive for the best for the team9- Results counts - Result oriented - Self driven to achieve results - Always have the end result in mind10- Always like to win but together with team - Win with a smile having team by side11- Customers are happy with the service and support12- Never give up - Always aim to improve to be the best - Good is not good enough13- Says and does it - Show results14- Responsible for every actions and results - Committed15- Honest attitude - Accept criticism16- Good moral standards and trustworthy - Adhere to company code of ethics17- Attentive to details - Hands on every KPIsAPPENDIX FOR SKILL & ATTITUDE GRID

SA SU MO TU WE FRTHDATEYour Journey Starts Now......

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SET OF MEETINGS WHICH SHOULD HAPPEN SYSTEMATICALLY AT THE SAME INTERVALS “WITHOUT FAIL” “FORMAL” ROUTINE MEETING IS ONE HAVING “MINUTES” BEING TAKEN (FOR ACTION; RESPONSIBILITY; TARGET DATES) “INFORMAL” ROUTINE MEETING IS ONE WHERE NO MINUTES ARE BEING TAKEN ROUTINE MEETING

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A MEASURABLE VALUE THAT DEMONSTRATES HOW EFFECTIVELY A COMPANY IS ACHIEVING KEY BUSINESS OBJECTIVES. KPI – KEY PERFORMANCE INDICATORS

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TYPES OF KPIS IN CTLUltimate KPIsThe only KPIs that really counts for customers, shareholders & employeesExcellence at Grassroots Customer Satisfaction FinancialsINTERMEDIARY KPIsOur traditional KPIs in marketing/operations/etcMain KPI dashboards In each department All subsidiary KPIs & DashboardROOT KPIsThe KPIs behind the traditional KPIs on the 6 pillars: Leadership Team, Business Model & Strategic Planning Process, Corporate Culture & VMV, Our People Our Gold, Management Infrastructure, Winning Well

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AN “UNWANTED EVENT”; BAD NEWS; SOMETHING THAT IS HAVING A NEGATIVE IMPACT “NEGATIVE” THING THE TARGET IS ALWAYS TO ACHIEVE “ZERO OCCURRENCE” IT IS LINKED TO THE ACCOUNTABILITY OF AN INDIVIDUAL ERRORS HAVING AN IMPACT ON THE ORGANIZATION OCCURRENCES

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SIMPLICITY SIMPLICITY => QUALITY OF BEING SIMPLE – EASY TO UNDERSTAND SIMPLIFY COMPLEX THINGS - MAKE IT EASY

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IN ANY FIELD OF ACTIVITY – THE FIRST 20% OF INPUT/EFFORT/ENERGY BRINGS 80% OF THE RESULTS WE SHOULD PUT 20% OF OUR EFFORTS RATHER THAN BEING PERFECTIONIST AND SPEND A LOT OF TIME IN 1 PARAMETER TO GET IT FROM 80 TO 100 PARETO

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NON – VALUE ADDED ACTIVITIES => WASTE OF TIME/ MONEY MUDHA

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WINNING WELL “WINNING” => BEING THE BEST “WELL” => CONTRARY OF “WINNING AT ALL COST - STANDS FOR “RELATIONSHIPS” WINNING WITHOUT THE DISRUPTION OF RELATIONSHIP

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OUR PEOPLE OUR GOLDWe believe our people are the foundation of our success.Respectful workplace environment Equal opportunity and fair treatment Professional growth and learning support Team collaboration and engagement Medical support and wellbeing Ethical workplace practices Trust & FunWorkplace SafetyFollow factory safety procedures Maintain emergency awareness Use safety equipment properly Fire exit & assembly point awareness Report hazards immediately Maintain discipline and responsibilityIMPORTANT SUPPORT & EMERGENCY CONTACTSJAVED AHMED HEAD HR ADMIN AND COMPLIANCE MAIL: javed@ajax-sweater.com Mobile: +88-01711567937RAFIQUL ISLAM (SOHEL) MANAGER ADMINISTRATION MAIL: rafiqul.islam@ajax-sweater.com Mobile: +88-01911803903Emergency police: 999 Fire Service: 102

All on the Table ApproachA culture which puts all team members at ease to say all that they really think, without fear of being judged; punished; etc…. Zero Taboo All team members should get used to “uncomfortable discussions” and “heated discussions” with colleagues as a result of ‘difficult’ subjects being tackled.

Walk the TalkWALK THE TALK = DO WHAT YOU SAY React on your Action Ability to influence and persuade Demonstrate strong commitment

Self –JockeyingIndividuals jockeying themselves better than the boss Great Leaders develop and implement great self jockeying tool for all their team members

Sticks in the WheelsRemove all obstacles that are preventing team members to outperform Constantly ask them and make it easy for them to express “what are the factors that are preventing them from delivering world- class results and being an A-

Ciel Textile Rating Method and its Mapping with A1-D4 of Skill and Attitude0-10 Measuring Technique

IMPROVE FASHION, EVERYDAY