Tech Rescue:Tech Rescue:Tech Rescue: Your Guide to Basic ComputerYour Guide to Basic ComputerYour Guide to Basic Computer TroubleshootingTroubleshootingTroubleshooting Tech Rescue: Your Guide to Basic Computer Troubleshooting. . . . . . .
Define computer troubleshooting. Identify common computer problems. Follow the basic troubleshooting process. Apply proper safety precautions while troubleshooting. Perform simple troubleshooting techniques on hardware and software problems.. . . . . . . . . . . . . ._ _ _ _ _ _ _ _ _ _ _ _ _ _ _objectives
BASIC COMPUTER TROUBLESHOOTINGHOW CAN YOU FIX THEMComputer Won't Turn On Possible Causes Loose or unplugged power cable Faulty power outlet Defective power supply Possible Causes 1.Loose or unplugged power cable 2.Faulty power outlet 3. Defective power supply How to Fix It 1.Check if the power cable is securely plugged in. 2.Make sure the power outlet is working. 3. Press the power button firmly. 4. If using a laptop, charge the battery for at least 15 minutes before turning it on.No Display on the MonitorPossible Causes 1. Loose monitor cable 2.Monitor is turned off 3.Incorrect display connection How to Fix It 1.Turn on the monitor. 2.Check that the monitor cable is connected 3.properly. Adjust the monitor's brightness. 4.Restart the computer.
Possible Causes 1.Too many programs running 2.Low storage space 3.Virus or malware How to Fix It 1. Close unused programs. 2.Restart the computer. 3.Delete unnecessary files. 4.Run an antivirus scan. 5.Install system updates.Theres No Internet ConnectionPossible Causes 1. Wi-Fi is turned off 2.Router problem 3.Loose network cable How to Fix It 1.Check if Wi-Fi is enabled. 2.Restart the router or modem. 3.Reconnect to the Wi-Fi network. 4.Check the network cable if using a wired connection.BASIC COMPUTER TROUBLESHOOTINGHOW CAN YOU FIX THEMSlow Computer Performance
BASIC COMPUTER TROUBLESHOOTINGHOW CAN YOU FIX THEMMy Keyboard or Mouse Not Working Possible Causes 1.Loose USB connection 2.Low battery (wireless devices) 3.Device malfunction How to Fix It 1.Reconnect the keyboard or mouse. 2.Replace the batteries if wireless. 3.Try another USB port. 4.Restart the computer.Theres No Sound in my ComputerPossible Causes 1.Volume is muted 2.Speakers or headphones are unplugged 3.Audio driver issue How to Fix It 1.Increase the volume. 2.Check the speaker or headphone connection. 3.Make sure the correct audio output device is selected. 4.Restart the computer.
Possible Causes 1.Too many programs running 2.Software error 3.Insufficient memory (RAM) How to Fix It 1.Wait a few moments to see if the computer responds. 2.Press Ctrl + Alt + Delete and open Task Manager. 3.End the program that is not responding. 4.Restart the computer if necessary.Printer Not PrintingPossible Causes 1.Printer is turned off 2.No paper or ink 3.Loose USB or network connection How to Fix It 1.Turn on the printer. 2.Check the paper and ink levels. 3.Make sure the printer is connected properly. 4.Restart the printer and try printing again.BASIC COMPUTER TROUBLESHOOTINGHOW CAN YOU FIX THEMComputer Freezes or Stops Responding
BASIC COMPUTER TROUBLESHOOTINGHOW CAN YOU FIX THEMComputer Keeps Restarting• Possible Causes 1.Software error 2.Overheating 3.Faulty updates • How to Fix It 1.Let the computer cool down. 2.Remove unnecessary programs. 3.Check for software updates. 4.Scan for viruses.USB Device Not DetectedPossible Causes 1.Loose connection 2.Damaged USB port 3.Faulty USB device How to Fix It 1.Reconnect the USB device. 2.Try another USB port. 3.Restart the computer. 4.Test the USB device on another computer.
Possible Causes 1. Hardware failure 2.Driver issues 3.Corrupted system files How to Fix It 1.Restart the computer. 2.Update device drivers. 3.Uninstall recently installed software. 4.Run Windows diagnostics.Computer Overheatingossible Causes 1.Dust buildup 2.Blocked air vents 3.Faulty cooling fan How to Fix It 1.Clean the air vents. 2.Place the computer in a cool area. 3.Check if the cooling fan is working. 4.Avoid blocking ventilation.BASIC COMPUTER TROUBLESHOOTING HOW CAN YOU FIX THEMBlue Screen Error
BASIC COMPUTER TROUBLESHOOTINGHOW CAN YOU FIX THEMLaptop Batterya Drains QuicklyPossible Causes 1.High screen brightness 2.Many background applications 3.Old battery How to Fix It 1.Lower screen brightness. 2.Close unnecessary programs. 3.Turn on Battery Saver mode. 4.Replace the battery if needed.Webcam Not WorkingPossible Causes 1.Camera disabled 2.Driver problem 3.Privacy settings How to Fix It 1.Check camera permissions. 2.Restart the computer. 3.Update the webcam driver. 4.Try another application.
Possible Causes 1.Muted microphone 2.Loose connection 3.Incorrect settings How to Fix It 1.Check microphone settings. 2.Plug the microphone securely. 3.Increase microphone volume. 4.Restart the computer.Files Cannot Be OpenedPossible Causes 1.Unsupported file format 2.Corrupted file 3.Missing application How to Fix It 1.Install the required program. 2.Restore the file from backup. 3.Download the file again.BASIC COMPUTER TROUBLESHOOTINGHOW CAN YOU FIX THEMMicrophone Not Working
BASIC COMPUTER TROUBLESHOOTINGHOW CAN YOU FIX THEMComputer Is Very Noisy Possible Causes 1.Dust inside the computer 2.Faulty cooling fan How to Fix It 1.Clean the computer. 2.Check the fan. 3.Replace damaged fans. Date and Time Keep ResettingPossible Causes 1.Weak CMOS battery How to Fix It 1.Set the correct date and time. 2.Replace the CMOS battery.
Possible Causes 1.Software bugs 2.Low memory 3.Corrupted installation How to Fix It 1.Restart the application. 2.Update the software. 3.Reinstall the application. Disk Is FullPossible Causes 1.Too many files 2.Temporary files How to Fix It 1.Delete unnecessary files. 2.Empty the Recycle Bin. 3.Run Disk Cleanup.BASIC COMPUTER TROUBLESHOOTING HOW CAN YOU FIX THEM Applications Keep Crashing