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ORIGINAL FEEDER AKA “RGM”"Confidential and proprietary to Yum! Brands, Inc. and its affiliates. May only be used internally for know-how sharing by employees and licensed franchisees of Yum! Brands, Inc. and its affiliates." REFLECTIONS JOURNAL
DURING THE RGM CIRCLES, YOU LEARNED ABOUT OUR STRATEGY FOR ELEVATED EXPERIENCES. IN THIS GUIDE, YOU WILL SPEND TIME REFLECTING ON WHAT IT MEANS FOR YOU AS AN ORIGINAL FEEDER AND HOW YOU CAN ELEVATE YOUR RESTAURANT'S EXPERIENCES. 2
EXCXFXTHIS IS OUR FIELD FOCUSEMPLOYEE EXPERIENCECUSTOMER EXPERIENCEFRANCHISEE EXPERIENCEELEVATED EXPERIENCE MANAGEMENT 3 HOW HAVE YOU IMPLEMENTED THE FIELD FOCUS?"Confidential and proprietary to Yum! Brands, Inc. and its affiliates. May only be used internally for know-how sharing by employees and licensed franchisees of Yum! Brands, Inc. and its affiliates."
CULTURE OF BELONGINGLEADERSHIP DEVELOPMENTRECRUITING CULTURE LEADERSYOU ACHIEVE ELEVATED RESTUARANT EXPERIENCES THROUGHHYGIENE MANDATES | IN STORE BLUEPRINT | THE ORIGINALS (AUDIT) | BRAND MATRIXEX FOUNDATIONSEX FOUNDATIONSHOW ARE YOU CREATING A CULTURE OF BELONGING IN YOUR RESTAURANT?HOW ARE YOU GROWING YOUR TEAM?HOW DO YOU RECRUIT ORIGINALS THAT WILL LIVE THE CULTURE?"Confidential and proprietary to Yum! Brands, Inc. and its affiliates. May only be used internally for know-how sharing by employees and licensed franchisees of Yum! Brands, Inc. and its affiliates." 4
REFLECT ON YOUR RGM CIRCLES COB EXPERIENCEHOW DID YOU EXPERIENCE THE RGM CIRCLES?WHAT ARE YOUR KEY TAKEAWAYS?WHAT ARE YOU GOING TO STOP DOING?WHAT ARE YOU GOING TO START DOING? 5"Confidential and proprietary to Yum! Brands, Inc. and its affiliates. May only be used internally for know-how sharing by employees and licensed franchisees of Yum! Brands, Inc. and its affiliates."
REFLECT ON CULTIVATING A COB EXPERIENCE IN YOUR RESTAURANTIF YOU WERE TO DRIVE A COMMUNITY OF BELONGING IN YOUR RESTAURANT, WHAT WOULD YOU DO?WHAT TARGETS DO YOU WANT TO IMPROVE?WHAT WOULD YOUR TARGETS LOOK LIKE ONCE YOU’VE SUCCESFULLY CULTIVATED YOUR RESTAURANTS COB? 6"Confidential and proprietary to Yum! Brands, Inc. and its affiliates. May only be used internally for know-how sharing by employees and licensed franchisees of Yum! Brands, Inc. and its affiliates."
MY RESTAURANT COB VISION BOARD PRINT PAGE 8 & CREATE YOUR VISION BOARD INSTRUCTIONS EXAMPLE OF A VISION BOARD YOU CAN DRAW THE ELEMENTS ON THE BOARD OR GET IMAGES FORM MAGAZINES TO USE 7"Confidential and proprietary to Yum! Brands, Inc. and its affiliates. May only be used internally for know-how sharing by employees and licensed franchisees of Yum! Brands, Inc. and its affiliates."
MY RESTAURANT COB VISION BOARD
REFLECT ON SHOWING UP WITH PRIDEHOW HAVE YOU SHOWED UP IN STYLE?HOW DO YOU SHOW UP IN SELF-TRUST?HOW DO YOU BOAST IN KFC STREETWISE PRIDE?WHAT ARE DOING TO APPRECIATE AND SEE VALUE IN YOUR ORIGINALS? 9"Confidential and proprietary to Yum! Brands, Inc. and its affiliates. May only be used internally for know-how sharing by employees and licensed franchisees of Yum! Brands, Inc. and its affiliates."
SHOW UP WITH PRIDE TOOLCARD1CHALLENGE BELIEFS2PRACTICE GRACIOUSNESS3REFLECTIONS4OPEN TO FEEDBACK5FAILING FORWARDWHAT BELIEFS HAVE YOU IDENTIFIED THAT YOU NEED TO CHALLENGE?HOW HAVE YOU BEEN CHALLEGING THESE BELIEFS?WHERE DO YOU NEED TO BE OPEN TO FEEDBACK, AND HOW CAN YOU USE IT TO FAIL FORWARD? 10"Confidential and proprietary to Yum! Brands, Inc. and its affiliates. May only be used internally for know-how sharing by employees and licensed franchisees of Yum! Brands, Inc. and its affiliates."
GENERAL REFLECTIONS11"Confidential and proprietary to Yum! Brands, Inc. and its affiliates. May only be used internally for know-how sharing by employees and licensed franchisees of Yum! Brands, Inc. and its affiliates."