This is the September newsletter from TrustBridge, a home care provider in Derby, UK. It is written for the company's staff, clients and their families. The issue opens with a welcome message and a training reminder, then names the 'Stars of the Month' and the 'Carer of the Month', Nazreen, with detailed praise from colleagues. A section on CQC standards reminds carers to follow care plans,…
This is the September newsletter from TrustBridge, a home care provider based in Derby, UK. It is written for the company's staff, clients and their families. The issue covers staff recognition, regulatory reminders, pension information, client feedback and team updates.
The newsletter names Nazreen as Carer of the Month and highlights several 'Stars of the Month' including Khalida, Aneela, Dawn and Tehreem, with quotes from colleagues praising their reliability and compassion. A Directors Spotlight thanks Frank's care team for their teamwork.
A section on CQC standards reminds carers to treat every client with dignity, follow care plans, complete accurate visit notes and report any concerns immediately. It emphasises that every visit matters and every detail counts.
The newsletter includes a pension age update noting the increase from 66 to 67 between April 2026 and March 2028, and encourages staff to check their State Pension forecast on GOV.UK. Flu vaccination guidance advises frontline social care workers to get their free NHS jab from October to November.
Client and family reviews praise specific carers by name, including Anita, Mary, Harpreet, Feli, Ramos, Shaun, Fhamida, Barnabas, Fareed, Tim, Runia, Rafia, Bolonle, Eugenia, Remy, Mandy, Bola, Farzana and Naveeda. One family describes the carers as a 'dream team'.
Operational reminders cover safe use of the Rotunda transfer aid, medication organisation, and the importance of completing detailed visit notes. The issue also lists September birthdays for staff and clients, reports on a fundraising event for the MND Association, and thanks the transport team.