THE FUTURE OF PEOPLE, PAYROLL & WORKFORCE MANAGEMENT THE FUTURE OF PEOPLE, PAYROLL & WORKFORCE MANAGEMENTA PRODUCTIONA PRODUCTION PRESENTSPRESENTSHR | Payroll | IT | Finance | Operations & Venues
"EVERY GREAT PRODUCTION BEGINS WITH A VISION." "EVERY GREAT PRODUCTION BEGINS WITH A VISION." Today's production is about creating a platform capable of supporting Trafalgar's next chapter of growth. By the final curtain, we'll explore how HR, Payroll and Workforce Management can become one connected experience.
Running order ARRIVAL AND COFFEE INTRODUCTIONS SESSION 1: PAYROLL SYSTEM ROLE OF SYSTEM INTEGRATOR LUNCH - VALUE ADVISORY BREAKOUT CUSTOMER SUCCESS SESSION 2: WORKFORCE MANAGEMENT COFFEE HR AND EMPLOYEE LIFECYCLE Q&A CLOSE 9:30- 9:45 10:00 - 10:15 10:15- 11:45 11:45 - 12:45 12:45 - 13:30 13:30 - 14:00 14:00 - 15:15 15:15 - 15:30 15:30 - 16:45 16:45 - 17:15 17:15 1
At Dayforce, our purpose is simple yet powerful: to make work life better. Dayforce is a true all-in-one Human Capital Management (HCM) platform built on a single unified system that empowers organisations like Trafalgar Entertainment to operate with greater agility and scale. Designed for large, dynamic frontline teams, Dayforce unites scheduling, pay, talent, learning, and analytics into one seamless solution. Artificial intelligence is infused throughout Dayforce to make work simpler and smarter. AI powers predictive insights, intelligent automation, and conversational assistance, streamlining processes, optimising scheduling, and providing leaders with real-time visibility. By embedding AI into the core of the platform, Dayforce helps teams make faster, more informed decisions and focus on meaningful work that drives performance and engagement. We're excited to show you more of Dayforce and explore how our technology can support Trafalgar Entertainment's continued growth. By simplifying operations, improving workforce visibility, and automating routine administration, Dayforce enables leaders and teams to focus on what truly matters to Trafalgar: delivering exceptional customer experience. With Dayforce, Trafalgar can strengthen its position as an employer of choice, enhance productivity, and build a more connected and empowered workforce, laying the foundation for continued growth. A welcome message from the ‘Production Director’ Nicole Bello, Group Vice President, EMEA 2
Every great production depends on the people behind the scenes. Today's Dayforce cast brings together specialists from across Solution Advisory, Value Advisory, Implementation, System Integration & Customer Success, each with a unique role to play in helping bring Trafalgar's vision to life. Throughout today's performance, our team will share product demo’s, insights, expertise and real-world experience as we explore how the right combination of technology, partnership and innovation can help deliver a paperless, budget- driven, transparent and manager-led future. We hope you enjoy the show! CastNicole Bello Group Vice President, EMEASam Dennison VP, Major AccountsFraser Slater Head of Solution AdvisoryMaria Leeson Solutions AdvisorySumit Kumar Customer Success ManagerCarl Plunkett Account ExecutiveHannah Folz Value Advisory PrincipalKaren Waddell Client PartnerSpecial AppearanceABC abcABC abc 3
Trafalgar's challenges are shared by many of the world's leading entertainment, venue and hospitality organisations. Managing fluctuating demand, controlling labour costs, empowering managers and maintaining operational excellence requires technology designed specifically for complex, people-intensive environments. The organisations below have partnered with Dayforce to address these challenges and build more efficient, transparent and manager-led operations. We understand managing complex workforces, in the entertainment & hospitality space, and beyond 4
TRANSPARENT PAPERLESSBUDGET DRIVEN MANAGER LED Trafalgar is looking to replace fragmented HR, payroll and workforce management systems with a single platform that supports its vision of being paperless, budget- driven, transparent and manager-led. A key challenge is gaining greater control and visibility over labour costs, workforce planning and budget accountability across a complex network of venues, productions and casual workers. The organisation also needs stronger position management, organisational design and reporting capabilities to support better operational and financial decision-making. Finally, ensuring high-quality data and a well-managed migration from existing systems will be critical to the success of the transformation. Background- Trafalgar Entertainment Trafalgar’s project objectives Why Dayforce? Dayforce HCM Dayforce is a true single system, all modules are built into a single solution. One system. One data source. One seamless experience. Real-time payroll Drive payroll efficiency by increasing accuracy, reducing peaks and troughs in workload, and generating improved employee experience. Domain experience Dayforce specialises in supporting organisations with a large complex workforce. We currently work with several businesses very similar to Trafalgar Entertainment. Customer Success At Dayforce, we’re deeply committed to supporting our customers at every step of their journey. Our industry-leading 98% customer retention rate is proof of the trust and satisfaction we’ve built across our customer base. Dayforce AI Assistant Will act as the first line of defence for all HR & Payroll related queries. Provide employees with automated, personalised answers and quick access to HR information, policies, and reports. Workforce Management Empower managers to ensure they have the right people, in the right place at the right time. Optmise staffing coverage to meet business demands and control labour costs. 5
We understand the entertainment and hospitality space. We understand the demands that include multiple venues, varied employment types, seasonal workforce fluctuations, complex payroll requirements, and the need to empower managers while maintaining governance. Dayforce provides a single platform to support every employee, every production, and every performance. We understand your Business Model Short brief on how we will address Trafalgar’s specific requirements: 1. Fixing current system fragmentation Dayforce is built on a single data model, bringing HR, payroll and workforce management together in one platform. This removes fragmented systems, manual reconciliation and delays in reporting. For Trafalgar, this directly addresses current challenges around disconnected data, retrospective reporting and limited operational visibility across venues. With Dayforce, Trafalgar gains: A single source of truth across HR, payroll and workforce data Real-time visibility of labour costs and workforce activity Faster, more informed operational and financial decision-making Consistent reporting and insight across the organisation This enables greater control, transparency and confidence at every level of the business 2. Partnership for growth We understand this is not simply a system replacement, but a long-term strategic investment. Trafalgar requires a platform that can scale with the business, support continued innovation, and remove the need for another major transformation in the next 5–10 years. Dayforce supports this through: A single, unified platform across HR, Payroll and Workforce Management Continuous product investment and innovation focused solely on HCM Global capability to support future international growth Scalability to support new venues, productions and workforce expansion This provides Trafalgar with a future-ready platform and a long-term technology partner that can grow alongside the business. 6
3. Manager-Led, Budget-Driven Model A key theme throughout our discussions has been enabling manager autonomy within clear financial guardrails. Dayforce supports this through: Budget-driven scheduling and labour planning Automatic approvals within defined thresholds Exception-based workflows for out-of-budget decisions Real-time visibility of labour cost impact at the point of decision This enables managers to plan proactively, make better operational decisions, and operate independently while remaining aligned to organisational controls. The result is a truly manager-led operating model, supported by technology rather than constrained by it 4. Mobile-First Experience Dayforce is built for operational workforces that rely on mobile access across shifts, venues and locations. The Dayforce mobile app is highly rated (4.7/5 on the App Store with over 400,000 reviews), reflecting our focus on simplicity and usability for frontline employees. For Trafalgar, this supports: Easy access to schedules, time and pay information Real-time communication and shift management Improved engagement for casual and venue-based workers A consistent employee experience across locations This helps improve adoption, communication and overall workforce experience across the organisation We understand your Business Model Short brief on how we will address Trafalgar’s specific requirements: SINGLE SOURCE OF TRUTH FOR COLLEAGUE RECORDS HIGH-VOLUME HIRING AND ONBOARDING AT SPEED REAL-TIME DASHBOARDS FOR LABOUR AND COMPLIANCE STREAMLINED ENROLMENT AND ELIGIBILITY MANAGEMENT DEMAND-LED SCHEDULING, TIME- CAPTURE AND ROTA CONTROL CONTINUOUS CALCULATION PAYROLL ENSURES ACCURACY 7
Act 1: “Behind every great performance” Featured Themes: Payroll processing Real time payroll Venue complexity Casual workforce Compliance Audit trails Future international readiness "The audience only notices payroll when it goes wrong." Complex payrolls become predictable, auditable and scalable. No surprises. No workarounds. No manual intervention. Payroll Act 1: Score Card Rate Act 1 Notes: 8
Act 2: “The role of System Integrator” Featured Themes: Implementation methodology Role of SME’s Configuration Testing Adoption Ongoing optimisation The expertise behind the curtain. Ensuring successful transformation, from rehearsal, to opening night and beyond.” Implementation overview and methodology SI NAME Act 2: Score Card Rate Act 2 Notes: SI NAME partners with Trafalgar and Dayforce to turn vision into reality. Bringing deep expertise, best practice and guidance to deliver a successful implementation. 9
Act 3: “Beyond the opening night” How we look after you The Longest Running Production Choosing technology is important. Choosing the right long-term partner is critical. Act 3: Score Card Rate Act 3 Notes: Featured Themes: Customer Success. Governance. Community. Innovation. Support. Strategic Reviews. "From opening night to a record-breaking run." 10
Act 4: “The show must go on” Featured Themes: Labour forecasting Scheduling Cost visibility Demand planning Ticketing integration Manager-led decision making “The right people. The right place. The right time. At the right cost.” Empowering managers to make the right decisions quickly, within budget and with full transparency. Workforce Management Act 4: Score Card Rate Act 4 Notes: 11
Act 5: “Setting the stage for growth” Featured Themes: Single source of truth Employee lifecycle Manager empowerment Talent visibility Employee experience Organisational growth "When administration takes a back seat, people strategy takes centre stage." Creating an organisation where managers are empowered to act, employees are connected to the business, and the People Team is free to focus on strategic impact rather than administrative effort. Core HR Act 5: Score Card Rate Act 5 Notes: 12
96% Reduction in time to complete pay. 80% Reduction in pay queries. Pay Pay WFM 97.5% Reduction in time to create staff schedules. We have a people-centric culture, our business strategy was to find a solution that would give us hours back to spend time with customers, colleagues, and peers. Our primary goals were to automate and make work life better. That really resonated with the Dayforce ethos. Gemma Tracey HR Director Organisation type: 1,100 employees Modules used: Payroll Workforce Management Talent Management Performance Compensation Learning Engagement Training Onboarding People Analytics & Reporting Case Study 13
98% Workforce adoption within the week of go- live 6 People systems consolidated into one with Dayforce Adoption Data Data insights helping to maximise sales and profits across all operational sites Efficiency Case Study Organisation type: 8,500 employees Modules used: HR Payroll Dayforce Wallet Workforce Management Onboarding Performance Management Succession Document Management Talent Dayforce had what we were looking for. Pay, HR, and time and attendance integrated into one solution. That’s where we knew we could drive the greatest efficiencies. Lisa Nash Head of People 14
Trafalgar Entertainment operates a diverse portfolio of theatres, live entertainment venues and visitor attractions, supported by a workforce made up of permanent, part-time, casual and seasonal employees. Managing this complex workforce across multiple locations requires accurate scheduling, compliant payroll and consistent HR processes. Managing this complex workforce across multiple locations requires accurate scheduling, compliant payroll and consistent HR processes. As the organisation continues to grow, disconnected systems and manual processes can create unnecessary administration, limited workforce visibility and inconsistent employee experiences. Payroll, time capture, onboarding and reporting often rely on manual intervention, making it harder to respond quickly to operational demands while maintaining compliance and delivering exceptional customer experiences. Payroll, time capture, onboarding and reporting often rely on manual intervention, making it harder to respond quickly to operational demands while maintaining compliance and delivering exceptional customer experiences. Current Situation The Dayforce value caseThe Dayforce value case Dayforce provides a single, unified platform that brings together HR, payroll, workforce management, scheduling and employee engagement in one solution. With real-time data, automated workflows and embedded compliance, Dayforce helps simplify complex workforce operations while giving managers greater visibility across every venue. By replacing manual, disconnected processes with a modern HCM platform, Dayforce enables faster payroll processing, improved workforce planning, streamlined onboarding and employee self- service, helping Trafalgar Entertainment reduce administration, improve the employee experience and support continued growth with confidence. The Dayforce Solution 15
Example Customer Outcomes The Dayforce value caseThe Dayforce value case Some example improvement metrics achieved by organisations similar to Trafalgar are listed here, and I look forward to supporting the team as you finalise your business case.HANNAH FOLZ, VALUE ADVISOR HANNAH FOLZ, VALUE ADVISOR HANNAH FOLZ, VALUE ADVISOR 30% more productive HR teams. 95% reduction in payroll errors. 30% increase in shift uptake. 60-80% reduction in payroll processing time. Timesheet processing reduced to around one hour per venue. Greater workforce visibility through real-time reporting and analytics. A scalable platform that supports growth across multiple venues and locations. 70% of transactions enabled through employee self service. 35% reduction in time to hire / speed to value. 16
Traditionally at the end of every pay period, there is a mad rush, creating unnecessary pressure and stress to ensure everyone is paid on time and accurately. With Dayforce continuous calculations, Trafalgar Entertainment can be notified of payroll-impacting information as it occurs. This enables the payroll team to be proactive rather than reactive, helping to smooth out peaks and troughs in workload. Real time Payroll SAVE TIME AND WORRY LESS ABOUT REWORK WITH PAY AND TIME ENGINES THAT SPEAK INTUITIVELY REDUCE ERRORS AND CATCH THEM EARLY WITH DATA VISIBILITY THROUGHOUT THE PAY PERIOD BE MORE FLEXIBLE AND BUILD COMPANY- SPECIFIC CALCULATIONS INTO THE SYSTEM 17
Improved shift managment With notice of prior, and future shifts, ensuring that individuals are engaged and feel valued Whether you are a Theatre Manager, Projectionist, or Front of House Team Member, being in the right place at the right time is essential for maximising profitability per screen, delivering an exceptional customer experience, and maintaining operational compliance. Workforce Management Reduction in agency staff Through utilisation of Trafalgar Entertainment´s own employees held within the system. Managers Can schedule staff to be in the right place, at the right time at the click of a button. Compliance With legislation and Trafalgar Entertainment internal rules. Improved absence data accuracy Through simplified processes and visibility. Plan Staffing To align with fluctuating business demand. Helping Trafalgar Entertainment to drive revenue per chair by ensuring that the right people, are in the right place, at the right time. 18
Dayforce can provide Trafalgar Entertainment’s HR team with a single source of truth for all employee data. By automating core HR processes, enabling self-service for staff, and delivering real-time analytics, Dayforce reduces administrative workload, ensures accurate record keeping, and supports data driven HR decisions that help attract, retain, and develop talent more effectively. Human Resources Centralised Employee Data All staff information stored in one secure place, reducing admin time and errors. Improved Communication Central platform for announcements, policy updates, and employee engagement. Self-Service for Employees Team Member’s can update personal details, request leave, and view payslips without HR intervention. Enhanced Reporting & Analytics Data driven insights into turnover, absence, and training needs for better decision- making. Reduced Administrative Burden Automates repetitive HR tasks, freeing staff for more strategic work. Automated Employee Lifecycle Management Handles hiring, contract changes, promotions, and exits in a structured process With Dayforce, employees have everything they need at their fingertips. Empowering Rodericks team members with seamless access to their data, schedules, performance and much more. 19
PAY CLARITY AGENT WRITING AGENT TIME-OFF AGENT JOB DESCRIPTION AGENT ENGAGEMENT & PEOPLE ANALYTICS RECRUITING & ONBOARDING SKILLS & LEARNING PERFORMANCE & COMPENSATION STRATEGIC WORKFORCE PLANNING BUDGETING & FORECASTING PAYROLL & BENEFITS TIME & ATTENDANCE SCHEDULING & COMMS AI is infused into the Dayforce platform to help make work life simpler, more enjoyable, and more productive. Dayforce AI AgentsEmpowers employees to easily explore pay details and understand variances – helping reduce payroll-related inquiries to HR AI Agents Get more done faster with AI agents that can help your people automate tasks, make better decisions, and free up time to spend on high-value work. AI Platform With Dayforce, your people operations are on one, single platform to help you unlock the full potential of AI across your workforce AI Assistant Empower your people with a powerful AI assistant to help you find answers, boost productivity, and make work life better.Helps managers and employees enhance their writing – from generating polished drafts to adapting tone to fit your audienceHelps employees check time-off balances and submit accurate, policy-compliant new requests with easeHelps recruiters and HR teams quickly create professional, structured job descriptions using data from job postings or requisitions 20
Carl Plunkett Account ExecutiveThank you. Thank you for considering Dayforce in your evaluation process. We are excited about the potential partnership and the opportunity to support you on your journey to find a new HCM solution. Notes 21