Monthly newsletter from RES Homecare featuring executive updates, department news, employee highlights, and information about services for individuals with complex needs.
This is the November 2026 edition of The Inside Scoop, the monthly newsletter of RES Homecare. It is addressed to employees and covers internal updates, leadership messages, and operational changes as the organization prepares for 2027. The newsletter is intended for staff across all departments including home care, waiver programs, and community services.
The issue opens with a message from Dr. Joseph Vollaro, Founder and CEO, who reflects on the RES REBOOT initiative. He discusses the importance of building on 25 years of experience, strengthening organizational structure, improving communication, and preparing for 2027. He introduces the new digital marketing partnership with Fishbat and the revamped website that highlights services such as Homecare, Aging at Home, NHTD/TBI Waiver programs, and the Community Center.
Dr. Vollaro emphasizes the RES Experience, focusing on how every interaction with clients and families shapes the organization's reputation. He encourages employees to explore the website, share success stories, and promote Google Reviews. He also outlines priorities for 2027 including quality, compliance, and expanding services to meet community needs.
President Jodi Repperger provides updates on operational matters. She announces that RES has applied to become an approved waiver provider for Substance Abuse under the TBI waiver program and is seeking a CASAC-certified candidate. She reminds staff about 401-K eligibility and the importance of verifying personal information for accurate W-2s. The annual holiday party is scheduled for December 11 at Windows on the Lake.
The newsletter covers emergency preparedness, urging staff to work with clients on disaster kits using telehealth. It also introduces the Hub, a digital tool for cognitive remediation, medication management, and appointment reminders. Lunch and Learn trainings will be held twice monthly. Finally, a staff appreciation dinner is announced for November 5 at Lily's in Babylon.
Additional sections include employee highlights, birthday shout-outs, and flyers with further information. The newsletter reinforces RES's mission to provide a continuum of services that help individuals with complex needs live successfully in their homes and communities.