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Prepared for A PROCUREMENT PROPOSITION
SIMPLE SAVINGS FOR OUR BUSINESS SIMPLE SAVINGS FOR OUR FOR OUR FOR BUSINESS OUR BUSINESS OUR Prepared for Stripe & Stare
LET US NTRODUCE OURSELVES SIMPLY PUT, WE'LL DELIVER SAVINGS ACROSS YOUR BUSINESS BY LOOKING AT THINGS A LITTLE 'DIFFERENTLY' ABOUT US Stripe & Stare, we realise that the only thing that's important 'about us' is what we can do for you. You'll be relieved to hear that we're not going to take you through a detailed history of our business. But our track record is a real asset: we have been in business for over 16 years and our procurement professionals have decades of combined experience. There isn't much we haven't seen or done before, but we still learn every day and, if there's a better way to do something, we will find it. We have fantastic relationships with our clients, many of them familiar retail names. We would aim to become an integral part of your team. There's no 'them or us' because we only get paid if we save you money, putting us all on the same side from the start. And we deliver wider benefits too, often things you wouldn't have expected. At Stripe & Stare, this could mean more efficient purchasing systems and controls, or helping support your environmental and sustainability priorities. We draw from a broad pool of knowledge. These are not empty promises. They are what's different 'about us'.
SO WHY CHOOSE SYNERGY? The fi rst thing we do is guarantee to save you money. Typically that will be around 25% of current spend and so far we have saved our clients over £95 million and counting. But, it’s not all about price. What is a ‘good deal’? Whatever the commodity, we work with top quality suppliers and we know there’s a great deal more to cutting costs and delivering value than cheaper prices. Behaviour and controls are equally important as is the quality element of the value equation. WE BALANCE AVINGS WITH UALITY WHY CHOOSE US At Stripe & Stare, we'd start by working our way through the granular detail of your current spending. This could begin with packaging, freight or logistics, but the categories are entirely your choice. There's a lot of data to go through, so leave that to us while you get on with running your business.
WE WORK UIETLY IN THE BACKGROUND NO DISRUPTION, NO DISTRACTION. OUR AIM IS TO REMOVE FRICTION, NOT ADD TO IT We shop for a living. We survey the whole market and we know how to benchmark effectively. We know the price of everything and the value too so we share that knowledge with you. We’ll ask you to take a good look at your purchasing systems and practices and show you how to improve both. Ask yourself, how many items do you currently buy out of habit or custom? Do you often ‘bulk buy’ prompted by a supplier, only to find that this simply leads to increased waste? Could you consolidate suppliers and reduce risks as well as admin and procurement costs? Could you build better, more collaborative relationships with more responsive suppliers? Are your suppliers truly adding value, perhaps in environmental or social value terms? Do you manage and monitor supplier relationships regularly and effectively? Are transaction costs under control, P.O. systems up to date and efficient? Do controls take account of the fact that more and more people are currently working from home? HOW WE WORK What represents a good deal for Stripe & Stare? The best price for the best product, with the quality and service your business needs. It's a lot to think about, but leave that to us. We'll do the heavy lifting and come back with solutions for Stripe & Stare.
WHAT WE COVER AIR CONDITIONING / CASH & SECURITY HANDLING / CONTRACT CLEANING & JANITORIAL SUPPLIES / CONTRACT HIRE / VEHICLE SOURCING / COMMERCIAL PRINT / FACILITIES MANAGEMENT / FRANKING & MAILROOM / FREIGHT MANAGEMENT / IT EQUIPMENT & SERVICES / LANDLINE TELECOMMUNICATIONS LOGISTICS & WAREHOUSING / MARKETING / MERCHANT ACQUIRING MOBILE TELECOMMUNICATIONS / NETWORK PRINTING, PHOTOCOPIERS & MFDS OFFICE SUPPLIES & FURNITURE / PACKAGING / PERSONAL PROTECTIVE EQUIPMENT PLANNED & REACTIVE PROPERTY MAINTENANCE / SECURITY / SECURE ARCHIVE STORAGE / SECURE SHREDDING / SUPPLIER CONSOLIDATION / UTILITIES WASTE MANAGEMENT & RECYCLING / WATER AUDITS / WORKWEAR & UNIFORMS WE EAMINE THE MARKET TO ROW PROFITS We could help Stripe & Stare review packaging, freight, logistics or merchant acquiring. Together, we'd agree the priorities. Our wider costreduction service covers the following commodities and more.
YOU'RE BSOLUTEL OUR TYPE AND THE BLACK AND WHITE OF IT IS WE WOULD LOVE TO GET TO KNOW YOU BETTER. NEXT STEPS We'd love to get to know Stripe & Stare better. We listen to our clients and understand the concerns that can come with bringing a new partner into your business. It could be fear of change or disruption. But ask yourself this: if you were starting out now, would you still do everything exactly the same way? People often worry that cutting costs means a drop in quality. It's a rational concern, but our clients often find the opposite. We cut costs, not corners, adding value, delivering efficiency gains and streamlining working practices. As the CEO of a big client of ours put it to his team: “Synergy do all the things that we don't want to!” And he's right. The secret to savings lies in the detail of every invoice, in scrutinising every penny you spend. We 'sweat' those details faster and more forensically than you will ever have the time to do. The next step for Stripe & Stare is a conversation about your priorities. Together, we'd agree the first areas of spend to review and the service and quality standards to protect.
HAT THERS AY... CLIENT TESTIMONIALS HATHAT THERSTHERS AY...AY... HAT THERSCLIENT TESTIMONIALS
“THE TEAM IS EXCEPTIONALLY KNOWLEDGEABLE AND CONSISTENTLY GOES ABOVE AND BEYOND”I have engaged with Synergy at multiple businesses over the years and had no hesitation in engaging them again at OKA. The team is exceptionally knowledgeable and consistently goes above and beyond expectations. Their model is entirely risk-free: Synergy undertake all the work, and their fees are paid solely from the savings delivered, which, to date, have been significant. There is no area they are unwilling to review, enabling my team to remain focused on their core responsibilities, whilst Synergy manages the work we simply do not have the time or resource to address. I would highly recommend their services. MARK SAUNDERS CEO, OKA CLIENT TESTIMONIALS
“SYNERGY HAS GENERATED SAVINGS IN EXCESS OF £3 MILLION”When I fi rst joined Mamas & Papas, Synergy was already embedded within the business. I'll admit, I initially questioned why we were outsourcing this area of work. It didn't take long to understand exactly why. Darren and his team quickly proved themselves to be an extension of our own organisation. Professional, proactive, and wholly committed to delivering results. Their ability to identify opportunities, manage projects, and drive change has been exceptional. To date, Synergy has successfully delivered more than 200 projects and generated savings in excess of £3 million, creating a truly transformative impact on our business. More importantly, they've achieved this while building strong relationships across our teams and embedding themselves within our culture. Now, as COO, I continue to see the value they bring and remain committed to developing our partnership further. Synergy consistently delivers, operates with integrity, and genuinely cares about the success of their clients. I would have absolutely no hesitation in recommending Darren and the entire Synergy team to any organisation looking for a trusted partner to drive sustainable cost savings and operational improvement. SARAH ASHBY COO MAMAS & PAPAS CLIENT TESTIMONIALS
CLIENT TESTIMONIALS “GANT has worked with Synergy for approximately four years and across a number of specific projects. Throughout this time I’ve been impressed with both the savings achieved as well as the thorough and professional manner in which such projects have been undertaken. On a personal level, and in addition to the excellent results, I’ve found Synergy’s approach to be both friendly and collaborative, and would gladly recommend their services to others.” PETER LAY FINANCE DIRECTOR GANT “I’VE BEEN IMPRESSED WITH THE SAVINGS ACHIEVED AS WELL AS THEIR THOROUGH AND PROFESSIONAL MANNER”
“THE RESULTS HAVE BEEN SIGNIFICANT”I’m naturally quite cautious when bringing new partners into the business, particularly when they’re working across areas that have a direct impact on both our customer experience and our bottom line. We initially engaged Synergy to look at two specific areas of spend: our international parcel deliveries and UK courier costs. They moved incredibly quickly, taking the time to understand what we actually needed from an operational and customer perspective rather than simply focusing on cost. The results have been significant. They identified solutions that improved the service we could offer our customers while delivering savings of more than 39% on international parcel deliveries and a further 27% on UK couriers. What’s impressed me most is how quickly Synergy have been able to get under the skin of our business and turn that understanding into tangible results. They’ve been pragmatic, commercial and straightforward to work with throughout, and have delivered real value very early in the relationship. It’s been a really strong start, and I’m excited to see what we can achieve together next. ANNA DONOGHUE MANAGING DIRECTOR PIGLET IN BED CLIENT TESTIMONIALS
CLIENT TESTIMONIALS “We have been working with Simon and the team at Synergy over the last few years to review various contracts that cover all of our sites. All of the team here at Morrisons have been impressed with the thoroughness of the process from initial assessment, all the way through implementation and post contract award. To date we have utilised their services to review Managed Print, Office Supplies and DX and they have been able to demonstrate an in-depth knowledge of each category enabling us to add real value to our own internal teams. The projects have all been successful and have resulted in tangible cost savings and service improvements. I would highly recommend Synergy to any company looking at their indirect costs; they add value and deliver on their commitments.” DAVE HUMPHREY FACILITIES MANAGER MORRISONS SOLICITORS “I WOULD HIGHLY RECOMMEND SYNERGY; THEY ADD VALUE AND DELIVER ON THEIR COMMITMENTS”
“WE HAVE ACHIEVED SAVINGS OF OVER £9 MILLION”“We have been working with Synergy to improve our cost base and improve the quality of service we receive from our supply base. Meeting Synergy for the fi rst time, you are impressed with their knowledge and expertise across all categories of spend. The impressive thing is that they are able to back this up with tangible cost savings and service improvements. We have run over 53 projects with them over the last fi ve years and achieved savings of over £9 million; a massive difference to our organisation.” WILL CRUMBIE FINANCE DIRECTOR FATFACE CLIENT TESTIMONIALS
“THEY ARE NEVER AFRAID TO BRING NEW IDEAS TO THE TABLE!” We engaged Synergy to help us review and manage costs which are crucial to supporting our growth in domestic and international markets. Synergy made a real effort to understand our challenges and requirements, approaching each project in a professional, collaborative and friendly manner. The team always demonstrate a true understanding of the supply chain in review, consistently negotiating very favourable costs and terms. They are also never afraid to bring new ideas to the table! GORDON KNOTT FINANCE DIRECTOR FAIRFAX & FAVOR CLIENT TESTIMONIALS
CLIENT TESTIMONIALS “THEY HAVE DONE GREAT THINGS FOR US THAT WE NEVER EXPECTED OR ASKED FOR”“What has impressed me most about Synergy is all the great things they have done for us that we never expected or asked for – they now work across all areas of our business and have consistently delivered very good savings. At the outset they made us a guarantee that they would save us money and they have honoured that guarantee. It would be easy for Synergy to negotiate with suppliers, get us a better deal and then move on. They don’t do that because they know that in order to achieve the greatest savings, with service and efficiency gains, supplier relationships need managing and nurturing. They take a significant amount of the burden of supplier discussions off our shoulders with excellent results. At Joules, sustainability is at the forefront of everything we do. We wanted to use electric vehicles to deliver goods from our distribution centre to local stores and we had sourced a potential courier – from that point onwards Synergy took ownership of the project, conducted a feasibility and suitability study and even drove down the cost. In this case they really did ‘go the extra mile’!” JON DARGIE DIRECTOR OF FINANCE OPERATIONS JOULES
CLIENT TESTIMONIALS “SYNERGY HAVE A VERY STRONG FOCUS ON THE TOTAL VALUE AND QUALITY WHILST ALSO SAVING SIGNIFICANT MONEY”“Synergy Procurement have been superb. I had high expectations of what they may be able to achieve and they have undoubtedly exceeded those. Taking on the projects that I was aware of and also identifying several cost-saving initiatives I had not even considered, Darren, Juliette and the entire Synergy team are superb. They move at a real pace, and are very effi cient. What makes Synergy different is that they are not purely driven by cost savings. This, in all honesty, was perhaps my initial concern that the procurement focus would only be on the costs and not the full service and quality. I was proven wrong. Synergy have a very strong focus on the total value and quality whilst also saving significant money. We have conducted a number of projects with them so far where signifi cant cost savings have been achieved, whilst the service offering has improved. I would absolutely recommend Synergy to any large or small business – this team will definitely help.” CHRIS BURNETT UK & IE CEO ZEP UK LIMITED
03330 045678 WE’D LOVE TO WORK WITH YOU STRIPE & STARE LET’S PUT OUR EXPERIENCE TO WORK FOR YOUR BUSINESS